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Michael Albers is an associate professor at East Carolina University, where he teaches in the professional writing program. In 1999, he completed his PhD in technical communication and rhetoric from Texas Tech University. Before coming to ECU, he taught for 8 years at the University of Memphis. Before earning his PhD, he worked for 10 years as a technical communicator, writing software documentation and performing interface design. His research interests include designing documentation focused on answering real-world questions and online presentation of complex information. http://www.ecu.edu/cs-cas/engl/profiles/albers.cfm
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