Joseph Michelli

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1. Patrick Lencioni

   Author of The Five Dysfunctions of a Team: A Leadership Fable, Death by Meeting: A Leadership Fable...About Solving the Most Painful Problem in Business, The Five Temptations of a CEO: A Leadership Fable

2. Seth Godin

   Author of Purple Cow: Transform Your Business by Being Remarkable, Free Prize Inside: The Next Big Marketing Idea, Survival Is Not Enough: Zooming, Evolution, and the Future of Your Company

3. Marcus Buckingham

   Author of Now, Discover your Strengths, First, Break All the Rules: What the World's Greatest Managers Do Differently, Go Put Your Strengths to Work: 6 Powerful Steps to Achieve Outstanding Performance

4. Andy Stanley

   Author of Communicating for a Change: Seven Keys to Irresistible Communication, Can We Do That: 24 Innovative Practices That Will Change the Way You Do Church

5. James C. Collins

   Author of Good to Great: Why Some Companies Make the Leap... and Others Don't, Built to Last: Successful Habits of Visionary Companies

6. Ram Charan

   Author of Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't, Leaders at All Levels: Deepening Your Talent Pool to Solve the Succession Crisis

7. John C. Maxwell

   Author of Thinking for a Change: 11 Ways Highly Successful People Approach Life and Work, The 17 essential qualities of a team player

8. Mark Sanborn

   Author of The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary, You Don't Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference

9. Joseph Michelli

   Author of The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary, The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

10. Erika Andersen

    Author of Growing Great Employees: Turning Ordinary People into Extraordinary Performers

11. John P. Kotter

    Author of Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions, The Heart of Change: Real-Life Stories of How People Change Their Organizations

12. Chip Heath

    Author of Made to Stick: Why Some Ideas Survive and Others Die

13. Larry Bossidy

    Author of Execution: The Discipline of Getting Things Done

14. Howard Behar

    Author of It's Not About the Coffee: Leadership Principles from a Life at Starbucks

15. Dan Roam

    Author of The Back of the Napkin: Solving Problems and Selling Ideas with Pictures

16. Walt Disney

    Author of BE OUR GUEST: Perfecting the art of customer service

17. Jack Mitchell

    Author of Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

18. A.G. Lafley

    Author of The Game-Changer: How You Can Drive Revenue and Profit Growth with Innovation

19. Howard Schultz

    Author of Pour Your Heart into It : How Starbucks Built a Company One Cup at a Time

20. Tom Peters

    Author of Re-imagine!