Random books from ParkplaceCMH's library
Why Teams Don't Work: What Went Wrong and How to Make It Right by Harvey Robbins
Raving Fans: A Revolutionary Approach To Customer Service by Ken Blanchard
Persuasion : reception and responsibility by Charles U. Larson
Managing Quality Customer Service (A Fifty-Minute Series Book) by William B. Martin
Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life by Spencer Johnson
Customer service for dummies by Karen Leland
Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know by Jeffrey Gitomer
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Member sinceMay 12, 2009
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