Random books from ParkplaceCMH's library

The Wow Factory: Creating a Customer Focus Revolution in Your Business by Paul Levesque

Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know by Jeffrey Gitomer

Persuasion : reception and responsibility by Charles U. Larson

Customer service for dummies by Karen Leland

Mission Possible: Becoming a World-Class Organization While There's Still Time by Kenneth H. Blanchard

Public Relations Strategies and Tactics by Dennis L. Wilcox

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