Related tags
Related Subjects
Selling (20)
Customer services (19)
Customer services (19)
Customer loyalty (17)
Customer loyalty (16)
Success in business (15)
Sales management (12)
Leadership (12)
Marketing (12)
Electronic commerce (10)
Success in business (10)
Subject: Customer relations
Sub-subjects
Customer relations (55 works)
Customer relations › Case studies (1 works)
Customer relations › Computer programs (14 works)
Customer relations › Data processing (3 works)
Customer relations › Fiction (1 works)
Customer relations › Handbooks, manuals, etc (1 works)
Customer relations › Management (7 works)
Customer relations › Management › Handbooks, manuals, etc (1 works)
Customer relations › Management (6 works)
Customer relations › Technological innovations (4 works)
Customer relations › Technological innovations (2 works)
Customer relations › United States (2 works)
Customer relations › United States (3 works)
Customer relations (59 works)
Books under this subject
- The Cluetrain Manifesto: The End of Business as Usual by Rick Levine (791 copies)
- Little Red Book of Selling: 12.5 Principles of Sales… by Jeffrey Gitomer (281 copies)
- How to Become a Rainmaker: The Rules for Getting and… by Jeffrey J. Fox (150 copies)
- The Ultimate Question: Driving Good Profits and True Growth by Fred Reichheld (104 copies)
- Enterprise One to One by Don Peppers (90 copies)
- The One to One Future (One to One) by Don Peppers (87 copies)
- The Loyalty Effect: The Hidden Force Behind Growth,… by Frederick F. Reichheld (86 copies)
- Gonzo Marketing: Winning Through Worst Practices by Christopher Locke (80 copies)
- Creating Customer Evangelists: How Loyal Customers Become a… by Ben McConnell (76 copies)
- Citizen Marketers: When People Are the Message by Ben McConnell (75 copies)
- Customer Satisfaction is Worthless, Customer Loyalty is… by Jeffrey Gitomer (71 copies)
- The Future of Competition: Co-Creating Unique Value with… by C. K. Prahalad (70 copies)
- What Clients Love: A Field Guide to Growing Your Business by Harry Beckwith (68 copies)
- The New Age of Innovation: Driving Cocreated Value Through… by C. K. Prahalad (63 copies)
- We Are Smarter Than Me: How to Unleash the Power of Crowds… by Barry Libert (56 copies)
- Hug Your Customers: The Proven Way to Personalize Sales and… by Jack Mitchell (44 copies)
- Loyalty Rules: How Today's Leaders Build Lasting… by Frederick F. Reichheld (35 copies)
- Blogging for Business: Everything You Need to Know and Why… by Shel Holtz (33 copies)
- The New Pioneers: The Men and Women Who Are Transforming… by Thomas Petzinger Jr (32 copies)
- Outside Innovation: How Your Customers Will Co-Design Your… by Patricia B. Seybold (32 copies)
- Attracting Perfect Customers: The Power of Strategic… by Stacey Hall (31 copies)
- Satisfaction: How Every Great Company Listens to the Voice… by Chris Denove (30 copies)
- Return on Customer: Creating Maximum Value From Your… by Don Peppers (30 copies)
- It's Not About the Coffee: Leadership Principles from a… by Howard Behar (29 copies)
- Think Like Your Customer: A Winning Strategy to Maximize… by Bill Stinnett (27 copies)
- Hosting Web Communities: Building Relationships, Increasing… by Cliff Figallo (24 copies)
- Built for Use: Driving Profitability Through the User… by Karen Donoghue (24 copies)
- The Customer Driven Company: Moving from Talk to Action by Richard C. Whiteley (21 copies)
- What the Customer Wants You to Know: How Everybody Needs to… by Ram Charan (21 copies)
- What Customers Really Want : How to Bridge the Gap Between… by Scott McKain (21 copies)
- The One to One Manager: Real-World Lessons in Customer… by Don Peppers (21 copies)
- MarketBusters: 40 Strategic Moves That Drive Exceptional… by Rita Gunther McGrath (20 copies)
- Banishing Bureaucracy: The Five Strategies for Reinventing… by David Osborne (20 copies)
- Managing Customers as Investments: The Strategic Value of… by Sunil Gupta (20 copies)
- Customer Intimacy: Pick Your Partners, Shape Your Culture,… by Fred Wiersema (20 copies)
- Hey, I'm the Customer: Front Line Tips for Providing… by Ron Willingham (20 copies)
- X-Engineering the Corporation: Reinventing Your Business in… by James Champy (19 copies)
- Do It Wrong Quickly: How the Web Changes the Old Marketing… by Mike Moran (19 copies)
- The Lovemarks Effect: Winning in the Consumer Revolution by Kevin Roberts (19 copies)
- Business Process Mapping: Improving Customer Satisfaction by J. Mike Jacka (18 copies)
- Dealing with Difficult People (Essential Managers Series) by Christina Osborne (17 copies)
- Chocolates on the Pillow Aren't Enough: Reinventing The… by Jonathan M. Tisch (17 copies)
- Conquering Consumerspace: Marketing Strategies for a… by Michael R. Solomon (16 copies)
- Aftermarketing: How to Keep Customers for Life Through… by Terry G. Vavra (15 copies)
- Driving Customer Equity : How Customer Lifetime Value is… by Roland Rust (15 copies)
- Customer Relationship Management (The Briefcase Book… by Kristin L. Anderson (15 copies)
- Working with Microsoft Dynamics(TM) CRM 3.0 by Mike Snyder (15 copies)
- CRM at the Speed of Light: Capturing and Keeping Customers… by Paul Greenberg (14 copies)
- Loyalty.com: Customer Relationship Management in the New… by Frederick Newell (14 copies)
- Blog Rules: A Business Guide to Managing Policy, Public… by Nancy Flynn (13 copies)
( see all books )