Tuesday, September 29, 2009

1,512 libraries in LibraryThing for Libraries

LibraryThing for Libraries, our enhancements to public and academic library catalogs, continues to advance. The official list shows some 159 "libraries" getting our tags, recommendations and reviews in their catalogs. But many of those 159 "libraries" are really much larger systems.

So, we thought we'd figure out how many individual libraries were using LibraryThing for Libraries, and add them all to LibraryThing Local. It wasn't until we started searching out every member library of every consortium and adding every branch to LibraryThing Local that we realized we had WAY more libraries than we had thought: 1,512!

Some of the biggies include ALS/RSA in Illinois, with over 250 member libraries, NOBLE in Massachusetts, with 28, and the King County Library System in Washington, with 43. Over in Australia, the State Library of Tasmania pretty much covers the island, with some 50 libraries.

LTFL in LibraryThing Local. To get this number, we had to add all the libraries to LibraryThing Local. All LibraryThing for Libraries members get this badge:



We have some other plans for this, of course. But for now we're going to sit back—and dream about an around-the-world trip to visit all of them...

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Tuesday, September 08, 2009

LTFL: now available for Evergreen

We've been working on adding the LibraryThing for Libraries enhancements to the open-source catalog Evergreen. We've worked out the kinks, and it's ready to roll.

We've integrated both the Catalog Enhancements (tags, tag browser, recommendations, other editions and translations) and the Reviews Enhancement (300,000 LibraryThing reviews, patron reviewing, Facebook app, blog widgets).

If you'd like to see how LTFL looks, check out the catalog of Kent County, Maryland. We owe them a thousand thanks for working with us on making this work.

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Monday, July 20, 2009

LTFL: Non-ISBN Matching

Short Story. We've been going through so many big changes at LibraryThing lately that we let a pretty substantial improvement go by without giving it the fanfare it deserves: the LibraryThing for Libraries (LTFL) Cataloging Enhancements now pick up many non-ISBN items. All LibraryThing for Libraries libraries will see better coverage (5-15%), and academic libraries with older materials should be especially pleased:

Some examples:

The coolest thing about the LibraryThing office: Need a photo of an old book? Grab iphone, swivel chair 180 degrees and shoot. Second coolest thing: The only hot Web 2.0 company with a 1774 edition of Terence.
Long Story. Our enhancements usually run on the basis of the ISBN. ISBNs are easy to pick out of the HTML without knowing the structure of the page ( /[0-9Xx]{10,13}/*, if you speak regular expressions*), and most books have them, so they're our primary way of knowing what content to load for a particular page.

However, as a part of our reviews enhancement, we developed a JavaScript library called the LibraryThing Connector that, among other things, screen-scrapes the title and author of the book out of the HTML. This is what allows our reviews to work on any item a library owns, whether or not it is in LibraryThing or has an ISBN. It's tricky stuff, because it requires specific code for every type of library software that we provide reviews for.

To get title-matching therefore, we take the title and author extracted by the Connector and feed it to our own "What Work" fuzzy matching API. Of course, this method is far from foolproof, so we err on the side of caution, only loading enhancement data if we've got a strong match on both the title and the author. We haven't seen any false positives yet, but even with being pretty strict about matching, based on real world stats, we're able to provide around 5-15% more content in the catalog. Academic libraries will get more of a boost out of this, because they tend to have a lot more non-ISBN items than public libraries.

We did this because it's fun and useful and kind of magic, but more importantly because we want to constantly improve our products. LibraryThing for Libraries is a subscription service. Every year when it is time for a library to renew with us, we want it to be clear that they're getting something better from us than they were a year ago, and that even better things are in store for the future. It's more fun and challenging for us that way, but it's also something we know works pretty well as a business strategy too.

In my mind a big reason why LibraryThing.com has succeeded is that a membership comes with an expectation of improvement. We don't call a membership an investment, but you get to expect that you will be able to do more and better and cooler things with LibraryThing over time, and that it will become more valuable to you. As a result of this, our members become deeply involved in the site and how it works, and if a LibraryThing membership is a great investment, members end up making an even greater investment of their knowledge and enthusiasm right back. It's a great thing to be a part of, so I hope it's a philosophy we can keep bringing to the library world as well. — Casey

*Pace Casey, who wrote this post, ISBNs are/([0-9]{9}[0-9X}|97[89][0-9]{10})/i !

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Thursday, July 09, 2009

LibraryThing for Libraries at ALA: new features and hungry rhinos

Are you ready for this?

Tim and I will be at the American Library Association's annual conference this year. We have new, new LTFL features to show off. You can find us at booth 2857 in the exhibit hall.

1. New features! We'll be demoing our new catalog enhancers - never before seen by librarians. We'll post an announcement all about the new features in a day or two.

2. An art installation! Yeah, you'll just have to wait and see it. I can't even describe it, other than to say that it takes away ennui.

3. More rhinos! Tim and I are both flying to Chicago with an inflatable rhino in our luggage. We plan on playing "Toss the Rhino", and perhaps if we are feeling extra daring, "Pass the Rhinos".

(Thanks to Brixton for the masticating rhino photo. The rhino tossing one's mine. That's Tim and Casey putting some English on the rhino.)

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Thursday, July 02, 2009

Categories for your LTFL Reviews

Teen reviews from Seattle Public Library
We've a new feature to LibraryThing for Libraries, suggested by Lare over at the Seattle Public Library. He was looking for a way to show off just some of their reviews—reviews for their summer reading program.

Libraries can now add "categories" for their reviewers to check off—library book club books, Big Read books, reviews by library staff, etc. And the library can show off just one category of reviews in their LTFL blog widget.

Seattle has made blog-widget pages for their kids section, teen section, and even their adult section of the site. By categorizing the reviews into age-related groups, they can feature items in their catalog that would interest the patrons for each demographic.

We'll be releasing some more cool features at American Library Association meeting in Chicago next week.

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Tuesday, June 09, 2009

Category Feature Added to LTFL Reviews

We've added a new feature to the LibraryThing for Libraries Reviews Enhancement: the ability to categorize reviews for the blog widget.

Thus far, library patrons have been able to write reviews and rate books in their library's catalog, add their reviews to their Facebook page and even create a widget that lets them show off their reviews on blogs and websites.

Now, libraries can show off reviews written by their patrons for specific library programs. Patrons and librarians can add categories to a review. The library can then create blog widgets with said categories – keep track of reviews for the Summer Reading Program, One Book, One City and book discussion groups.

This should be helpful all year round, but the inspiration for the feature came from a librarian's request to manage the reviews children were going to be writing for the summer reading program at their library. They wanted some way to display the reviews separately from the rest of the reviews coming in.

Anyone who's bought the Reviews Enhancement can use this feature starting immediately. Read here for instructions how to add and use it.

If you'd like more information about LTFL, and the enhancements that can take your OPAC from Library 1.0 to Library 2.0 overnight, fill out the interest form on the LTFL page.

The Reviews Enhancement isn't available for all OPACs – currently, it supports Horizon, iBistro, iLink, eLibrary, Webvoyage, Voyager 7, WebPac, WebPac Pro and Koha. More are coming soon!

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Monday, June 08, 2009

LTFL Reviews: you stand 300,000 deep

At the end of May, we reached 300,000 reviews vetted and available for LibraryThing for Libraries!

We'd previously been bragging about having 250,000 reviews, so here's my core sample: at the beginning of April, we had 24 reviews for The Brief Wondrous Life of Oscar Wao by Junot Diaz. Now, we have 74. Of course, popular books will get more reviews, but trust me – we also cover the long, long tail of library collections.


The LTFL Reviews Enhancement is currently available for Horizon, iBistro, Webvoyage, Voyager 7, Koha, WebPac and WebPac Pro. The LTFL Catalog Enhancements are available for practically every OPAC. Contact us for more info.

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Wednesday, April 29, 2009

Improved support for Koha

Setting up LibraryThing for Libraries in Koha is now a only couple of clicks away!

The 3.2 version of Koha (which isn't out yet) will include the improved integration for LTFL. If you are using Koha without a host, and run on the bleeding edge, you can try it now via Git.

What this does is enable and disable LTFL through the Koha Enhanced Content system preference page. Simply enter your LTFL account number (found on your LibraryThing for Libraries Account page), decide where you'd like LTFL content to display (in tabs or under other bibliographic details) and enable it. No need to edit Koha templates.

The work to make this possible was initiated by me and extended and improved by Chris Hyde of East Brunswick Public Library. Thanks, Chris!

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Tuesday, April 07, 2009

LTFL webinar by WiLS

There will be a webinar* on LibraryThing for Libraries (LTFL) from Wisconsin Library Services (WiLS).

Details: Thursday April 9th, 2009, 2:00 - 3:00 pm, Central Time
Blog post here | Sign-up info here

Jenny Schmidt (SWITCH consortium) and Ingrid Lebolt (Arlington Heights Memorial Library) will be explaining "how LTFL works and detail the process of implementing LTFL features into your library's catalog (Web Opac)." WiLS hosts a series of webinars for libraries.

Note: this is one in a series of webinars, all which cost smallish amounts of money.

Both speakers work at libraries using LTFL (see the whole list here). I have a long-standing love for the Arlington Heights library. They were an early adopter of LTFL, and of good things in general. Here's their LibraryThing Local page, and a picture of me standing outside their building (to corroborate my story). The far-away half of my family lived there, and I grew up going to AHML when I'd visit.



*definition of 'web conference/webinar'

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Tuesday, March 24, 2009

Polaris support for LibraryThing for Libraries

Following on yesterday's announcement of Koha support, we're happy to announce that LibraryThing for Libraries catalog enhancements are now available for Polaris OPACs.

First off, we probably owe the Polaris people a public apology for this being such a long time coming. They first contacted me about integrating LTFL in their systems a year and a half ago, when we only had 5 or 6 customers. One of their libraries had asked about it, and as a company, they've decided to be incredibly responsive to the cutting edge things their libraries want to do. They've kept pushing us (on behalf of their customers), even as technical and non-technical obstacles (mostly non-technical) have prevented us from seeing it through.

It's a great corporate philosophy, and far too rare in the library world. Now that everybody takes our phone calls and wants to work with us, they deserve a lot of credit from being down from day one. It's unsurprising to me that they scored among the highest customer satisfaction of any commercial ILS vendor in a recent poll; clearly service is a high priority for them.

Want to see the catalog enhancements in action? Here are a couple of examples from our first Polaris customer to go live, Glendora Public Library: (dogs), (fantasy). Several more Polaris libraries are testng it.

Because of the way Polaris' system works, you currently have to press the LibraryThing button to get the content for a particular item. In the next version of Polaris, not only with LTFL be installable without editing any template files, but there will be no LibraryThing button; our content will load when somebody clicks on the "full display" button. So far, we haven't added review support, but we're happy to do it if there are interested customers.

Currently we have two installation options: the first only requires a single line of code to be added to your templates, but it does the LibraryThing button instead of loading with the details. This is what Glendora is using. The other installation option (provided by an engineer at Polaris) requires more involved editing of their templates but makes the current version of Polaris work with LTFL like the forthcoming version will.

Interested in getting LibraryThing for Libraries for your Polaris catalog? Contact us through the Interested? form.

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Tuesday, December 30, 2008

LTFL Reviews now works with iBistro and Voyager catalogs

When we decided to add Reviews as an enhancement to LibraryThing for Libraries, we wanted to work on just a few OPACs at a time.

Otherwise, it would be 2010 before we finished Reviews (and no one wanted that). We started with Horizon Information Portal and WebPac, for a number of reasons*. Next, we decided to get iBistro and Voyager† on board.

We've had a couple of iBistro libraries add the Reviews Enhancement, but no Voyager libraries are live yet. You can check out the full list here.


* We knew the systems well, many libraries use them, and who doesn't like saying HIP?
† I can't talk about that particular OPAC without pronouncing it 'vee-ger' in my head. I'm pretty sure it's just me.

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Monday, December 08, 2008

Randolph County Public Library wins award for using LTFL


Congratulations are in order for the very hip (pun intended for you OPAC geeks) Randolph County Public Library for receiving the Outstanding Library Service Innovation Award from the North Carolina Public Library Directors Association (NCPLDA) for their implementation of LibraryThing for Libraries.

They also won the Outstanding Library Promotional Project Award for their electronic newsletter and email alert service.

Well done, Randolph County Public Library!

UPDATE:
Coverage in the Randolph Guide newspaper.

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Friday, June 27, 2008

LibraryThing at ALA—with reviews in your catalog!

I've only brought one rhino this time—two rhinos cut down on the standing room—but the rhino and I will be at ALA 2008 in Anaheim (booth 2878), showing off LibraryThing for Libraries.

I'll be showing off our new reviews feature, which allow any library to add patron-reviewing to their OPAC, with review sharing between libraries and a base of 200,000 librarian-approved reviews from LibraryThing.

I think it's going to be a big deal. With luck, I'll get a screencast about it out before morning...

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Tuesday, May 27, 2008

The Nifty Fifty

big bucket of fifty chicken nuggetsWe've just hit our first major milestone: there are now 50 libraries using LibraryThing for Libraries. See the full list here. For a visual representation of what may be the opposite of LibraryThing for Libraries, but of the same number, look to the right.

We're also pleased that number 50 is Portland Public Library, in LibraryThing's hometown. We attended the implementation, and we're happy to say that their bouncing baby catalog enhancements are doing just fine.

These first 50 libraries include early innovators like Seattle Public Library and San Francisco State University. It was satisfying to hear prospective libraries say they watch these innovators for emerging technology to look into, and that's how they found out about us. Three cheers for word of blog.

We're convinced that LTFL is a highly enriching supplement to the white bread that is the standard online catalog and we're happy that we can create something that meshes with OPACs to make them more functional.

So what's next? We're getting the reviewing enhancement ready to show. If anyone wants to come check it out, we'll be showing them off at the ALA annual conference. In the meantime, you can pat our backs at Book Expo America.

Thanks to deovolenti for the image.

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Wednesday, March 12, 2008

LibraryThing for Libraries adds statistics

LibraryThing for Libraries now has stats! Libraries in the program can see just where LibraryThing for Libraries is working for them, and where it's not. You can evaluate changes, and justify it to your bosses.
To see your statistics, go to the Stats tab. Statistics include:
  • Real-world coverage numbers and percentages for each enhancement
  • Recommendation and similar books link-usage
  • Tag popup and search usage
The tab itself is basic, but we included a link to download your statistics in CSV/Excel format. Pie charts? Go crazy.

Of course, statistics are a two-edged sword for us. Although overall rates are good, some libraries aren't getting the best results. In general, if you're hiding your enhancements behind a tab, you can expect much lower rates.

We certainly suspect that LibraryThing enhancements are getting a lot more play than some other browse links—like LCSH subjects—or those of our competitors', who put their enhancements on external pages. Indeed, we're wondering if libraries would like to use LTFL's stats structure to track other links too?

LibraryThing for Libraries Email List. We've set up a Google Group for LibraryThing for Libraries customers. We hope member libraries will join up. We've sent out invites to all the primary contacts.

Sign up to have your voice heard. We will be talking about the future of LTFL and where it should go.

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Sunday, February 03, 2008

Job: LibraryThing for Libraries

LibraryThing is looking for someone to take over the non-coding parts of LibraryThing for Libraries, our innovative plan to bring Library 2.0 gold to OPAC 1.0 slag.

The position is part basic tech and part "sales." If you come from tech you have to prove you're personable. If you come from sales you have to prove you're very sorry about it.

Qualities:
  • Smart. We value brains over experience.
  • Personable. We're a bunch of trogledytes. Outshine us.
  • Hard-working. LibraryThing is a startup, so hard work is expected. And you have to want that. This is the job you think about in the shower.
  • Organized. We have a few hundred libraries interested in LibraryThing for Libraries already. You've got to be able to keep them straight and not get behind on emails.
  • Techy. This isn't an engineer position, but you need to be comfortable with this world. HTML and CSS strongly preferred. Experience with one or more OPAC/ILS systems preferred.
  • Fast learner. Don't know anything about XML? Spend today with this book.
  • Library-ish. We're 3-4 library people now (with 2 MLSs). Even us out.
Location: Portland, ME or Boston, MA preferred, but we'll entertain all possibilites. Relocation not necessary, but might help.

Money: Salary, commissions, excellent plated health insurance. LibraryThing for Libraries is growing very rapidly. It's got the potential to change the world. You could be at the center of that. And you get paid?

Contact: Tim Spalding (tim@librarything.com)

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Friday, January 11, 2008

Crazy ideas for LibraryThing for Libraries

One big question around LibraryThing these days is "Where do we take LibraryThing for Libraries?" There is an obvious answer--direct user participation. Right now, LibraryThing for Libraries provides services that "arise from" user generated data without bringing that sort of interaction to the OPAC. So we provide tag-based searching based on LibraryThing's almost 30 million tags, but patrons can't tag books in their catalog. Nor can patrons assemble book lists, write reviews and so forth.

We're clearly going this direction. We're not sure that patron tagging is a big deal, but there are things to do here. And that's all I'll say about that!

But what else can we do? We have interesting data, an interesting technology, Casey Durfee, and the will to act on small, interesting ideas quickly. Direct us!

So here are four ideas I've been having. I wonder what the people—and particularly the 37 LTFL libraries—think of them:

Idea 1: Widgets. We could give libraries an easy way to let their patrons create library widgets for their blogs and Facebook pages. These would be little "what I'm reading" widgets--covers and titles--not unlike the popular LibraryThing widgets--but they would integrated with the library catalog. Clicking on a book would take you to the catalog, of course. The library could also add a "Add to my widget" buttons to their catalog pages.

I think widgets are a great missed opportunity for libraries. Although RSS is supposedly "Web 2.0," there's something backwards about libraryland's embrace of this static, pushy technology. Although the vendors have all rushed to implement it, not that many people really want to turn an OPAC search into an RSS feed and insert a catalog search into their otherwise human and enjoyable feed reader. (And feed readers are still a cool fringe activity--a step above drinking absinth.) But people love to show off and tell their friends what they're doing. As the saying goes, patrons don't want "your" content, their want "their" content. Widgets would be perfect there, and the data and hooks LTFL has puts us in an excellent position to do this.

Idea 2: Super-simple catalog API. We could provide an extremely simple API to individual LTFL library catalogs--just checking whether a library has a book, and maybe returning the ISBN, title, author, the direct URL and maybe related editions in the library. That's basically all we know, but it's 95% of what API developers want and 900-times easier than trying to figure out Z39.50 and MARC.

I'm not sure libraries would do anything with this, but I think some patrons would. Lightweight, fast APIs are red meat to mashups. Also, it's only a day or two of coding. I like projects like that.

Idea 3: Library Bookmarklets. Along similar lines, we could provide bookmarklets and Greasemonkey scripts that would help patrons link their library in with the rest of their online book experience. So, for example, a patron is on an Amazon page thinking about buying a book. They click their library bookmarklet and up pops a little box that says their library has the book, and links to the page.

Idea 4: Put libraries in LibraryThing itself. Right now, LibraryThing tells you if a book is available in a small number of independent bookstores and seven or eight swap sites. But it doesn't tell you if a library has it. For most libraries, we can't know. But we do know for LTFL libraries.

Five ideas is enough for now, I think.

As mentioned before, Abby and I are at ALA, boothless and fancy free.

tim@librarything.com
abby@librarything.com
Tim's cell: 207 272-0553

PS: I left on—multiple tag searching and library tag clouds. We don't need your feedback on those; we already think they're good ideas.

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Wednesday, January 09, 2008

LTFL at 33 34 36 / Abby and Tim at ALA

Casey has just updated our list of LibraryThing for Libraries customers. We've hit 33 libraries, which is wonderful. (See the full list.) With no sales force and only half a developer, that's fantastic. LTFL is clearly starting to matter in the library world. We will be adding resources to it accordingly, and look forward to finding out more about what current and potential libraries want from it.

Not coincidentally, Abby and I are going to ALA Midwinter in Philadelphia. We didn't buy a booth; they've expensive and tie you down a lot. Instead, we'll be going to as many talks as we can, meeting with people and describing cheesesteaks as a "business expense." If you're at ALA and want to chat in passing or over a beer, let us know.

Contact details:
tim@librarything
abigail@librarything.com
cell: 207 272-0553 (note area code 207, not 208, as first posted!)

UPDATE: Thirty-FOUR. As Casey whooped: "I totally outsold Jesus" (source). Then Casey dropped dead.
UPDATE 2: Thirty six. Holy smokes.

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Tuesday, October 30, 2007

LibraryThing for Libraries: October

October was another good month for LibraryThing for Libraries, with 7 new libraries coming on board.

First up on the list is the Los Gatos Public Library in California. Although a very small library, they show yet again that you don't need to be big to innovate. They've promoted LibraryThing for Libraries extensively on their blog; they've even made a cool little video on YouTube of the widgets in action.

Library number two is the East Brunswick Public Library in New Jersey. Much more than most libraries, EBPL has really positioned themselves as a part of their community. You can see this in their offering of notary and passport renewal services at their libraries and their involvement with the community TV station, EBTV. I like seeing libraries that try to integrate themselves into their patrons' daily lives like that. For an LTFL action shot, here's "Treasure Island" in their catalog.

Next up is the Institute of Technology Tallaght, Dublin, our second library in Ireland. Along with our first one, the Waterford Institute of Technology, they're a part of our nefarious plan to get every Irish engineering major hooked on LibraryThing.

Number four is the Kingston Information and Library Service in Melbourne, Australia. They have the honor of being our first Australian library, but we've got a bunch more on the way, starting with number five, the Australian Tax Office. The ATO's running LibraryThing for Libraries on their intranet only, so I don't have a demo URL for them. I'd like to thank them for coming up with a righteous javascript hack to make our widgets work with SirsiDynix's new EPS/Rooms system.

Arlington Heights Memorial Library in Illinois is next up. I've already had a couple of other prospective customers ask to have their installation "look like Arlington Heights." You can see why -- they've done a great job blending LibraryThing for Libraries into their III catalog.

Finally, GMILCS is a consortium of academic and public libraries in New Hampshire. GMILCS runs SirsiDynix's Horizon Information Portal catalog. It's been cool to work with so many of the same people I knew when I used to support Horizon Information Portal for Dynix. Tim will be giving a talk about LibraryThing for Libraries at the CODI, the annual SirsiDynix user conference tomorrow along with Colleen Medling of the Salt Lake County Public Library. It should be a good one, so if you're at CODI, check it out.

Along with picking up pencils, spatulas, and other stuff with vendor names on them, and talking to a lot of people in denim shirts, annual user conferences are always a good place to learn about new ways to make the software you're stuck with do new things. That's really valuable when change happens so slowly in the library software world; I remember helping GMILCS out when they first brought up their current catalog back in 2002. 5 years is a lifetime on the internet, and the gap between the speed that enterprise library software moves and the speed the web moves only seems to be getting bigger and bigger. So it's vital for software vendors to make catalogs that can be modified, extended and customized both internally and externally. Customers shouldn't have to wait for years for the shiny next generation product to get new features. It's not just up to the vendors, though; customers need to keep finding ways to improve their out of the box systems (like David Pattern's interesting new HIPPie project), library managers need to create a culture where change is embraced, and services like LibraryThing for Libraries need to keep adding more new functionality to existing systems. Legacy library software is inescapable -- major upgrades will always be a gigantic chore, and even minor changes to the core of the system will often have huge repercussions on dozens of staff and thousands of patrons. That should not keep libraries from constantly making improvements to their public interfaces.

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