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Having to chase people...


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May 18, 2011, 7:34am Top

I do not know if this is linked to the fact that the .10 point for feedback/confirmation of reception for books was scrapped, but I am having to chase more and more people to know if my books have been received or not. Are you having the same problem?

May 18, 2011, 7:48am Top

Nah, people have been courteous in marking books received so far, except one who's gone on vacation just after requesting and may have to be force-received.

I'm using surface mail though so actual delivery delays may be somewhat random and I probably won't notice or care if some people now and then take a bit of extra time to mark received.

May 18, 2011, 2:10pm Top

I haven't had any problem with it so far.

May 18, 2011, 8:10pm Top

Yes, I've noticed this too. Not a *huge* upswing, but I've definitely had to remind more people then usual since the change.

May 19, 2011, 4:49am Top

It's interesting - I had to remind 4 people this past month, when I never had to do so before.

May 19, 2011, 7:36am Top

Some of the ones I've had to chase have been overwhelmed newbies. I really wish there was a rule that allowed a new member to only list ten books at a time.

I've also seen an uptick in the number of people who have inventory listed, but say they're not accepting mooches in their status notes, which is just annoying. Especially when they're entering new books into their inventory.

Edited: May 19, 2011, 9:14am Top

I have the case of people in France allowing 'foreign' mooches only, but not domestic ones, just because it is cheaper to send outside than inside the country.
France: economy domestic rate, only up to 250g
economy book/printed paper rate, international, up to 2 kg.
Recently, there is a book I wanted from a French mooch member, but she doesn't send domestic. I find it awkward to try to find a foreign Angel to mooch a book, receive it then send it back to me - it defies ecological logic, imo.

May 19, 2011, 11:12am Top

#7 - we have the same situation in Canada and I once had a US angel mooch the book from a CA moocher and mail it back to me. If my daughter didn't really, really want the book I wouldn't have done that. Crazy!

Edited: May 19, 2011, 12:06pm Top

I'm also dealing with a delaying moocher who is still entering new books & their status says that they are overwhelmed & not accepting mooches... blah blah blah!!

To begin with, they delayed my mooch for a week, per the email. Month goes by... nothing... I've checked status & so forth.

Finally looked & all mooched books are on delay... all sent books have been received. and this moocher has the audacity to "remind" people to send her their books!!

I sent an email to her. Actually used her "delay" email to ask her the status and an approximate date of when she was going to mail the book.


So, I clicked "abuse" to ask them to gently remind her... and I rec'd a nice reply saying that they did & could I update them if I heard anything. Basically said that she can't be mooching books without sending books & she'd be watched.

So I will watch & wait a little longer.

I don't want to lose another bookmoocher..... or another book request!!

ETA: RidgewayGirl, we are dealing with the same moocher.... hit the remind button!!

May 19, 2011, 12:14pm Top

To hit the 'reminder' button is just *that*. There is no way someone can say they are offended by a reminder message, especially since it is *automated* and not personal.

May 19, 2011, 3:04pm Top

I think that the reminder notice is a little rude. I use it after an email, when it's time to get a little pushy.

skittles, that's an angel mooch and I hadn't looked too closely except to note that I thought the chances of success unlikely. I've already sent her a friendly email and a reminder, but I've just sent her another email. I'll let tech know there's a problem, because that does look like a scammer in action, or at least someone pleased to be getting something for nothing.

May 19, 2011, 3:23pm Top

RG, I've already let tech/abuse know & they are watching her...

May 19, 2011, 9:46pm Top

10: Really? You don't think it's a little rude for a person to hit "remind" after less then a week? You don't think it's a little rude for people to hit "remind" to get books sent to *them*, when they aren't sending books out themselves? Really?

Of course we can be offended by it! It may be an automated message, but the *user* has to actually hit the button. A user who reminds too quickly or too constantly IS being rude.

May 20, 2011, 6:08am Top

10: I don't think the people who send reminders early intend for it to be rude. I think they see the automated reminder button and think, 'oh, this is what's that's for; I'll use it.'

This, of course, doesn't stop me from becoming irritated if I receive a way-early reminder. But it does make it easier for me to pen a polite reply to inform the person I haven't forgotten about them or their book and to reiterate my stated shipping plan.

In the case of this particular moocher, Heather; I think you guys were right to contact abuse and alert them of the potential-to-become-a-scammer situation.

Edited: Jun 7, 2011, 5:18pm Top

@ 13 - it depends. I would send an email if the person was not active, just in case.
And when I mooch, sometimes I see only afterwards that the account is inactive or something, which can be annoying.

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