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Amazon Add Books failures

Bug Collectors

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1lorannen
Edited: Jan 31, 2018, 3:55pm Top

Creating a new bug report for this, since previous reports were about a specific national Amazon—this one is for all of them together.

Amazons currently not working as an Add Books source:
- Brazil (AWS.InvalidAssociate)
- Japan (AWS.InvalidAssociate)

We're looking into it and will post updates when we have them. Sorry for the trouble, folks.

I've subsequently got China and Spain to return results again, finally. Maybe just lots of throttling, considering I tried each search thrice before posting this report.

2ozakira
Oct 15, 2017, 10:12am Top

I'm very happy to fix this bug soon. I’ve not been able to add books using amazon.co.jp for a month. I'm sorry in a selfish hope.

3MitchShimizu
Oct 16, 2017, 7:07am Top

I also appreciate your effort to fix the bugs. I use amazon.co.jp too. Sorry for being helpless.

4macsbrains
Edited: Oct 26, 2017, 11:10am Top

I'm experiencing this again yesterday and today trying to add books from the .co.jp Amazon.

5lorax
Oct 24, 2017, 4:10pm Top

For reference the previous thread I can find is:

https://www.librarything.com/topic/267073

From what Tim says there it sounds like .mx is indeed a lost cause.

6lorannen
Oct 25, 2017, 4:53am Top

>5 lorax: Yes, unfortunately, it's been confirmed that we can't get Amazon.mx up and running again. I'll see that it gets removed from our list of sources.

7Emi801
Nov 5, 2017, 3:54am Top

Please please, I hope you can get the issue with Amazon JP sorted soon.

8ozakira
Edited: Nov 9, 2017, 10:15am Top

amazon.co.jpでadd booksできなくて困っている日本人ユーザーの方へ​

わたしはこのサービスを利用して7年目のヘビーユーザです。
すでに2ヶ月間、本が追加できずに困っております。​
はじめ1ヶ月は回復していないか毎日動作確認していましたが、いっこうに直る気配がないため、近頃は諦めモードです​

2ヶ月の間に、150冊ほど本を読みました。
自分のラブラリーに追加ができないので、わたしは​amazon.co.jpの「ほしい物リスト」をつかってしのいでいます。​
他の方はどのような代替手段を御利用ですか?​
おすすめがあればどうか教えてください。​

9lorannen
Nov 9, 2017, 10:43am Top

>8 ozakira: We're still working on a solution for Amazon Japan, unfortunately. In the meantime, if none of our other Add Books sources work for you (you can see a list of them by clicking "Add from 2257 sources" under "Search where? on the Add Books page), you can always add items manually by clicking the "Add manually" link. This will give you a blank form where you can enter as much or as little detail about your book as you like.

10yosu
Nov 20, 2017, 9:38am Top

It's been almost a month after the first post, but the problem about AmazonJP still seems to remain as same. For those who have been using Librarything as their reading list, this would be a critical situation. Could you at least inform us current progress and estimated time to solve this problem?

11lorax
Nov 20, 2017, 9:53am Top

Is there really no other source for adding Japanese books? That would seem to be the 'critical' situation. Having a single point of failure outside of LT's control is foolhardy.

12lesmel
Edited: Nov 20, 2017, 10:08am Top

>11 lorax: Not much in the way of Japanese sources:

Amazon Japan all media
Amazon Japan books
Amazon Japan movies
Amazon Japan music
Amazon Japan music and movies
American School in Japan
Hokkaido University of Education
Okayama University
Sapporo University
Tokushima University
Waseda University

We've tried to get National Diet Library connected, but no luck so far. It is possibly the IDEAL source for Japanese books. For those in the "Library Add Books Sources Maintenance" group: https://www.librarything.com/topic/260076

13yosu
Nov 20, 2017, 10:57am Top

Of those listed by lesmel, only one (Tokushima University) is currently working at some level but not perfectly in terms of coverage. Based on this point, it is reasonably assumed that most Japanese LT users have depended on AmazonJP as their main (almost sole) source to add Japanese books to their lists.

14jjwilson61
Nov 20, 2017, 11:19am Top

If you can't find a source, you can always add a book manually. The option is at the bottom of the left-hand column of the add books page.

15yosu
Edited: Nov 20, 2017, 11:37am Top

The person above writing in Japanese said that he read 150 books in 2 months, and it would be too much labor if he needs to add all those books manually. Japanese users did appreciate having AmazonJP as source, and they do need the source (or any alternative sources that function as AmazonJP) to appreciate LT just as other users in other parts of the world do.

16lesmel
Edited: Nov 20, 2017, 11:54am Top

>13 yosu: When you say "currently working at some level" -- do you mean connection failure, search failure, or no results (i.e. the library doesn't have the book you are searching for)? My testing so far:

American School in Japan seems to work (returns results) consistently for single word; but not ISBN and not multi-word or phrase searches.

Hokkaido University of Education seems to work (returns results) consistently for single word, phrase, and ISBN searches.

Okayama University seems to work (returns results) consistently for single word, phrase, and ISBN searches.

Sapporo University seems to work (returns results) consistently for single word, phrase, and ISBN searches.

Waseda University fails completely -- no connection. I will try to find new connection details.

17jjwilson61
Nov 20, 2017, 12:05pm Top

>15 yosu: If all you want is to add the title and author to your library then adding manually isn't any more work than using a source. Adding more fields would take more time, but those fields are often wrong when using Amazon as a source so they have to be checked anyway. So I don't think that having to add manually should be a deterrent.

18MarthaJeanne
Nov 20, 2017, 12:11pm Top

It's only very recently that we got any Austrian sources, so I have added lots of books manually. It's really not that big a hassle. Amazon has gotten better, but there used to be so many errors that adding manually was faster than using Amazon. (Still the case for older books, in my opinion.)

Obviously it would be good for there to be better Japanese sources, but LT can only do what the available sources allow.

19yosu
Edited: Nov 20, 2017, 12:38pm Top

>16 lesmel: It's not quite certain about how you tried, but none of the above seem to respond to words like 社会学(sociology) or ISBNs of Japanese books like 9784198934415 (a textbook about religion, published by a middle-scale Japanese publishing company). Tokushima University responded to some ISBNs, but not others.

20yosu
Edited: Nov 20, 2017, 1:06pm Top

>17 jjwilson61: It doesn't seem that most LT users started using LT just "to add the title and author" to their reading list. If that was true, a spreadsheet would have fulfilled the need. Japanese users did appreciate having LT's adding function using sources, and now they are suffering from losing it. (Personally, I appreciate this function so that I instantly can see what books are shared by others.)

And yes, AmazonJP would have wrong fields that need to be corrected, but that is a different problem from losing a source which covers most of Japanese books with their titles and ISBNs.

21yosu
Edited: Nov 20, 2017, 1:12pm Top

>18 MarthaJeanne: What is not certain is whether AmazonJP is no longer a functional source or not. If yes, LT should remove AmazonJP from the list (just like they did to AmazonMX). The progress is not clear, and AmazonJP still appears as a source which confuses Japanese LT users (although some of them are about to give up waiting for the fix).

22jjwilson61
Nov 20, 2017, 1:39pm Top

>20 yosu: (Personally, I appreciate this function so that I instantly can see what books are shared by others.)

That has nothing to do with whether the book has been added manually or not. OK, maybe a little since if everyone adds from the same source its more likely that they'll be auto-combined, but then maybe not, since Amazon often adds a lot of junk to their titles.

23lesmel
Nov 20, 2017, 5:11pm Top

>19 yosu: It could be that 社会学 produces too many results for the sources. I did encounter that problem.

If you will provide some words and/or ISBNs, I will do some testing on the sources I mentioned. I also have been hunting for other Japanese sources that use z39.50.

24yosu
Edited: Nov 30, 2017, 1:02pm Top

>23 lesmel: I've been testing the sources with books on my list, and found that the coverage of each source varies a lot. Also, new books seem to be covered by none of the existing sources (except AmazonJP when it was functioning). Here are some examples I have tried:

-創造の方法学 (ISBN: 9784061455535)
-アフリカ経済論 (ISBN: 9784623041602)
-ソフィーの世界―哲学者からの不思議な手紙​ (ISBN: 9784140802236)
-虐殺器官 (ISBN: 9784150309848)
-3月のライオン (1) (ISBN: 9784592145110)
-グリーンネイバーフッド (ISBN: 9784881242339)
-ネイバーフッド台北 (ISBN: 9784908406089) *corrected
-MEZZANINE VOLUME 1 SUMMER 2017 (ISBN: 9784908406096)

Also, no source covers new books like this:
-問題解決大全 (ISBN: 9784894517806) published Nov 20th

25lesmel
Nov 20, 2017, 11:15pm Top

>24 yosu: Results of my testing (using Sapporo Uni) from your examples:

創造の方法学



アフリカ経済論



ソフィーの世界―哲学者からの不思議な手紙​



虐殺器官


.
.
.
No results
3月のライオン
Sapporo Uni has SOMETHING with that title...just not sure it's what you want. Also, not sure why it doesn't show in the LT results.



グリーンネイバーフッド
ネイバーフッド台北

問題解決大全
-- Is this the same book: https://calil.jp/book/4894517809? And this: http://iss.ndl.go.jp/books/R100000067-I000208084-00? As I mentioned, I'm still hunting for alternate sources that could be added to LT. This may require LT staff to add some connections that aren't z39.50. Maybe. Or for LT staff to contact source libraries formally.

26cairoartsjp
Edited: Nov 29, 2017, 8:31am Top

Reply to #8 ozakira
私もAmazon Japanからの追加のサービスのヘビーユーザです。​
残念ながら、ここは教育機構の図書室です。(カイロ大学文学部日本語日本文学科の図書室=有料ライフタイム​
今まで3500部ぐらいの登録は完成ですが、登録の進めない状況になっております。​
この問題が解けられるまで待つ期間が永くなったら、他の手段への利用になりますが、仕方ないようです。​
さて、ご質問への答えですが、私本管理プラス(無料)には問題がありません。アマゾン・ジャパンからのデー​タ・インポートは可能です。また、ウェブ・ユーザー・インタフェースもあります。(Perlプラグ・インを​サイトにてインストールしたら、現存のローカル・データがサイトにコピーされ、コンピューターがオフライン​
既に試したが、(いつもと違って)日本式ISBNしか受け取れないようです。(4XXXXXXXX)​
今度は、978XXXXXXXXXXを入力すれば空きなページになります。​
でも、ただ2部のみ試したから、まだ確認できません。(​978のインポート可能な本について試した時は、​2部だけであって、より多くの本のインポートも試したら確認できるようです。でも、日曜日までオフラインにな​りますから、あの時はこの機能をテストするつもりです。​
ダウンロード・リンクなどはこちらです。​
http://awplus.jp/cgi-bin/dl/page.cgi?symbol=am&id=shihon

他に、コレクターズ(collectorz.com)(無料・有料のプランあり)も日本の書籍のデータ輸入が可能です。ほとんどの本のデータを輸入するが、ソ​ースはアマゾン・ジャパンではありません。​

27cairoartsjp
Edited: Nov 29, 2017, 8:32am Top

Reply to #12 lesmel
can you explain to me technical problems preventing you adding NDL as a source?
I had suggested some Japanese sources in the past (NDL included) , but didn`t get any reply yet.
I can contact them in Japanese, so that we can add it.

Thanks

28cairoartsjp
Edited: Nov 29, 2017, 8:30am Top

reply to #12 lesmel
Waseda seems to be not working now..
Other sources seems to be new for me, I`ll add and try them next week, as I`ll be offline these days.
But, the most important Japanese sources are Amazon Japan, NDL, (as well as other sources that not supported by LT but supported by other Japanese apps).

29cairoartsjp
Edited: Nov 29, 2017, 8:30am Top

reply to: # 24 yosu
Please re-try using Japanese ISBNs (4XXXXXXX) and see if you`ll get the same result.

30lesmel
Nov 29, 2017, 9:33am Top

>27 cairoartsjp: I think ccatalfo and davidgn both tried to add NDL but couldn't get a connection. They can probably give you more details.

31yosu
Edited: Nov 30, 2017, 1:24pm Top

>29 cairoartsjp:
I tried the sources with Japanese ISBNs but unfortunately, the results were the same.

Here are some examples which are not covered by any of existing (working) Japanese sources:

-3月のライオン (1) (ISBN: 9784592145110) - the one shown on lesmel's post was a different one
-グリーンネイバーフッド (ISBN: 9784881242339)
-ネイバーフッド台北 (ISBN: 9784908406089) - ISBN was wrong on my previous post
-MEZZANINE VOLUME 1 SUMMER 2017 (ISBN: 9784908406096)
-問題解決大全 (ISBN: 9784894517806) https://calil.jp/book/4894517809?
-土井家の「一生もん」2品献立 (ISBN: 9784062716338)
-きょうの料理 わたしのいつものごはん (ISBN: 9784141992493)
-ナガサキインサイトガイド (ISBN: 9784062166348)

32ozakira
Edited: Dec 2, 2017, 12:11am Top

>26 cairoartsjp:
Thank you for your reply.

"私本管理" is maybe good application. It's new to me! But unfortunately, I have no Windows OS, so I cannot try...
"collectorz" is not free. I want a temporary substitution of LibraryThing, so it's a little MOTTAINAI for me. I'll wait a little bit more for recovering this issue, and I hope to be able to add books using other source of japanese books (ex. https://openbd.jp/) in LibrarryThing.

33davidgn
Edited: Dec 2, 2017, 1:08am Top

>30 lesmel: As far as I could tell, there was a problem connecting to the NDL from LT's IP address, but I was able to connect without a problem from my own. Tested again today, and nothing has changed. The best guess I have is that the NDL IP-blocked LT specifically at some point in the past because they were getting too much traffic from here. But that's not an official answer; I'd need ccatalfo to confirm it.

I and others are looking into other options as time permits, but it's a busy time of year.

Openbd.jp looks interesting. I've brought it up to be investigated.

34cairoartsjp
Dec 3, 2017, 12:31pm Top

Reply to: #33 davidgn

I`ll wait for confirmation so that I can talk to them.
Is LT`s IP "74.201.105.14" a private IP or a shared IP in a shared hosting plan?

35cairoartsjp
Edited: Dec 3, 2017, 12:54pm Top

Reply to: #32 ozakira
I`ll look for a temporary alternative for you, if any.

Reply to: #31 yosu
i`ll test these with my system tomorrow and will tell you if it finds them.

36cairoartsjp
Dec 17, 2017, 5:27am Top

Hi, story for being late.

- I couldn`t find the source named "openbd.jp" in LT sources.
- in reply to #31, your materials are found in my system, as it uses Amazon JP database.
- The problem here is LT connecting to Amazon.. My system as well as other Japanese systems (free/ paid) have no problems connecting to it. This problem is on LT`s side.

37cairoartsjp
Dec 17, 2017, 5:30am Top

Other software offer import from Rakuten Japan as well as other similar large sites.. these are very useful and will find every single Japanese book published after 1980 or 1990.. But these are not supported here because these protocols are not supported in LT

38davidgn
Dec 17, 2017, 8:46pm Top

>36 cairoartsjp: Thanks for testing.

openbd.jp is not yet a source here on LT. I mentioned that it looked like an interesting suggestion to investigate adding (after it was suggested in >32 ozakira:), but no decision has been made on whether it would be possible or desirable to add it.

There's been some progress in troubleshooting the NDL. It might not be an IP-block after all, but a change in available record syntaxes. My guess is that supporting NDL will probably require additional coding to support XML records. As of now, I have no timeframe for when the necessary changes might be implemented. Also, please keep in mind that this may not be the only problem with NDL, as I was unable to investigate the issue further. ccatalfo will no doubt make an announcement when there is further news, good or bad.

As far as Rakuten Japan: they don't use the Z39.50 or SRU protocols as far as I know. I'll mention it though.

39kuuderes_shadow
Feb 21, 2018, 3:52am Top

Any chance of this being sorted any time soon? Adding stuff manually is such a pain.

40davidgn
Feb 21, 2018, 4:03am Top

This post suggests it's possible. https://www.librarything.com/topic/286698#6377470

ccatalfo, any comment?

41ccatalfo
Feb 21, 2018, 8:06am Top

>39 kuuderes_shadow: >40 davidgn: I have National Diet Library *mostly* working - what's holding it up now is character encoding problems (what else?!).

Possibly we could move forward with it and tackle them as we find them.

I will check and see how deployable the changes are currently.

42gilroy
Feb 21, 2018, 9:38am Top

https://www.librarything.com/topic/287073

There was another report of a broken amazon link over the weekend, but this is the first of the broken amazon link reports I could find/remember...

43starlightgenie
Feb 23, 2018, 11:24pm Top

Re: Amazon JP

I was able to find and add my Japanese titles with Amazon.com without any issue. I searched by ISBN. Of course, not all the data is there so I have to manually add authors and published dates.

44kuuderes_shadow
Edited: Jan 19, 8:32am Top

And end up with abominations like this: https://www.librarything.com/work/14418173/editions ?

No thanks.

45torontoc
Mar 9, 2018, 8:34pm Top

"adding book" search on amazon.ca doesn't work- I have to go to amazon.com

46kristilabrie
Edited: Mar 12, 2018, 9:26am Top

I can't seem to find the thread where my colleague Loranne (or possibly Chris C.) posted this, but the issue with amazon.ca is a known one, and I believe devs are working on repairing it. Please do use amazon.com in the meantime, sorry for the trouble.

47Jeffsul
Mar 13, 2018, 11:12am Top

+1 for amazon.ca issue, failing to search books with "InvalidAssociates" request.

48timspalding
Edited: Mar 14, 2018, 1:58am Top

So, they cut us off because nobody had ordered a book from Amazon.ca in 180 days. We applied again, and they rejected us. We have to apply again, now, and see if they'll let us through. This is one reason I need to redo the Quick Links--it should offer Amazon.ca when someone is in Canada.

FWIW, we have a written contract with Amazon that includes the stipulation that they can't do this without special notice and a wind-down period. I have a promise from them not to cut us off too. But an agreement with a very high-level executive don't filter down to such a thing. The last time I had to pull that thread, it was a hassle, and it required taking the time of someone so high up, they didn't know who to tell. It cost a lot of political juice--and we need what we can get there.

And then we got rejected again, for another reason, automatically, a few months later.

Grumble.

Anyway, we're going to apply again. And we're getting ProQuest/Bowker data in place, so we have some other options.

49civitas
Mar 14, 2018, 8:36am Top

>50 So, they cut us off because nobody had ordered a book from Amazon.ca in 180 days

Order a book every six months – something useful at the office that can be expensed.

As the old vaudeville routine goes, just “Pay the two dollars”.

50gilroy
Mar 14, 2018, 10:41am Top

>48 timspalding: Couldn't you include a scanned copy of that contract with your application?

51timspalding
Mar 14, 2018, 10:47am Top

>50 gilroy:

I tried leaving comments about it in the application. This sort of thing is read by a wage slave in a second-world county who has a quota, if it's not just read entirely by computers. I've tried including my contact's name, bits of the contract, please to contact me, etc.

52kristilabrie
Mar 14, 2018, 1:05pm Top

>49 civitas: Definitely a good idea, especially if we don't get our links revamped in the near future.

53lorax
Mar 14, 2018, 1:42pm Top

>49 civitas:

That's probably the simplest approach, assuming amazon.ca allows ordering from and shipping to US addresses.

54macsbrains
Mar 15, 2018, 11:31am Top

If ordering a book through an LT link is the problem holding up the .co.jp site too then I can consider it a civic duty to treat myself every 6 months (assuming, as >53 lorax: said above, they'll ship to me. I know I can't order kindle version using a U.S. address which is annoying.)

55pantsu
Mar 31, 2018, 6:30pm Top

macsbrains amazon JP does indeed ship to the US (but only the new stuff that ships directly from them, not anything used or from the marketplace, you need a proxy for that), but just as an FYI you have to use EMS shipping, which can get pricey.

56cairoartsjp
Edited: May 29, 2018, 4:52pm Top

No updates? I confirm again ability using LT alternatives importing from Amazon Japan.

- Did developers here try registering as an Amazon Associate separately for each locale?

- Did developers here try checking this page? (Search the page for: AWS.InvalidAssociate using CTRL+F)
https://docs.aws.amazon.com/AWSECommerceService/latest/DG/ErrorMessages.html

- LT logs should contain error details returned from Amazon Japan in Japanese, I can translate it to English.

57lorax
May 30, 2018, 11:40am Top

Assuming the devs are complete incompetents is an interesting approach to a bump.

58cairoartsjp
May 30, 2018, 3:35pm Top

lorax #57
We are speaking about a problem that is hard even for professional developers.. I didn`t mean incompetency.. just giving a hand for help.

59shinkeikaku
Jul 24, 2018, 12:17pm Top

Amazon.co.jp still doesn't work. I come back after a long hiatus to my 10+ year old account with over 5.5k volumes of Japanese manga and it's all unusable. Adding manually the 50+ books I bought while in Japan would take far too much time.

60kuuderes_shadow
Sep 1, 2018, 5:50am Top

Has there been any progress on this? It's been almost a year now that we've had no working Japanese sources bar a couple of universities. This isn't exactly some minor and insignificant issue.

61andyl
Sep 1, 2018, 2:52pm Top

Currently getting a lot of RequestThottled for amazon.co.uk

62ozakira
Sep 26, 2018, 10:14am Top

I've already reported this bug one year ago.
わたしがこのバグを報告して1年が経過しました。​
I love LT. So, I hope LT doesn't disregard Japanese users.
LibraryThingに、日本語ユーザを軽視しないでほしいと願います。​

63celiahukins
Oct 5, 2018, 11:54am Top

amazon.fr does not work either. When importing titles from amazon.com the accents are not transcribed.

64lorannen
Oct 5, 2018, 12:34pm Top

>63 celiahukins: That's a separate issue than what's been detailed in this bug report (this is about data sources for which adding books currently isn't possible). Please create a new bug report, and include more detail: specific examples of books you've added that show this problem, in particular.

65usageunit
Jan 19, 12:43am Top

Any update on the problems with Amazon JP? I just tried to add some new books last week and after a couple searches returning with "RequestThrottled" was able to get one successful search and add a single book, but dozens of search attempts since then have all failed.

What's actually the root cause of this? Do we have some implausibly low search quota with them or something? I can understand any number of difficult issues holding up the Amazons having InvalidAssociate errors, but RequestThrottled seems like it would be an easier fix. I think many of the users in this thread would be less frustrated if we could know more of the specifics of the problem and a rough probability of it ever getting fixed.

(Also I am a professional programmer, so if it's just an issue of time/manpower I would be willing to contribute.)

66cairoartsjp
Edited: Mar 12, 10:03am Top

to: usageunit #65
The problem persists here, but it works fine everywhere else..
They say the problem is with Amazon Japan.. but I successfully tested other services using Amazon Japan as their source.

67cairoartsjp
Edited: Mar 12, 10:03am Top

to usageunit #65:
Have a look at #56 and #57 : When I tried giving them a hand they considered this as an insult.

Me also an programmer.

68gilroy
Mar 12, 10:06am Top

>67 cairoartsjp: Because you were insulting

69gilroy
Mar 12, 10:35am Top

>65 usageunit: The most recent updates seem to be falling into the following thread:
https://www.librarything.com/topic/303767

70lorannen
Mar 12, 6:14pm Top

Confirming >69 gilroy: here. We're still waiting on word from Amazon Japan. It's not something that's fixable on our end, at this point, but has to be approved on theirs. The issue is due to our Affiliates account being denied access.

71timspalding
Mar 12, 10:15pm Top

>70 lorannen:

We are indeed waiting for approval from Amazon Japan.

Group: Bug Collectors

902 members

92,476 messages

Bug Tracking

This topic is part of LibraryThing's in-talk bug tracking.

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Bug (edit)

ID: 269820

Category: Add books - Broken sources

Assigned to all

Reported by lorannen

Status: Reported

Sep 20, 2017, 11:59am

2 years since last change

By lorannen

Status log

Reported. lorannen (Sep 20, 2017, 11:59am)

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