Getting lots of "504 Gateway Time-out" errors on MWYB
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Basically it's no use for me to look at libraries bigger than a few K, the Members With Your Books just never loads. True for various computers with various internet providers so thought it worth mentioning.
And as usual it is very helpful with an example. Feel free to use mine if that also triggers the "never loading" bug.
ETA: I just tried https://www.librarything.com/catalog/Jussiv&compare=bnielsen and that loaded very quickly.
ETA: https://www.librarything.com/catalog/LolaWalser&compare=bnielsen also loads without a problem.
The MWYB never loads for me.
Your MWYB loads fine... so it seems random, but at least for me, much more frequent than before.
just says Private User
which is a bit weird since both
are public. But it seems that whatever I write except bnielsen gives that response, so probably I can only compare with my own library.
Summa summarum: I don't see the same error as LolaWaiser, so I suspect that LT staff needs to login as LolaWaiser to see the error.
If I go to Themis-Athena and look down the righthand side I first get
Members with Themis-Athena's books
This information is loading.
Loading may take as much as a minute if it hasn't been updated recently.
Members with Themis-Athena's books
504 Gateway Time-out
I'm not looking at a compare page, just the profile page.
>6 MarthaJeanne: Nice catch. I get the same behaviour with "Members with Themis-Athena's books".
>5 bnielsen: I'm not sure where you're getting your comparison URLs (if you're writing them up yourself, or something else), but if I actually click on the link from someone's catalog to see books in common, then click the Permanent link at the bottom of the page, I get something that starts like this:
Your URLs are missing that "?view=" parameter, which I think is the problem there that's getting you the "Private user" error. If I adjust them to include "?view=" before the first username, they work just fine for me.
I'm also seeing that 504 error just on Themis-Athena and KrisR's profiles. Any other examples? MMcM is working fine for me.
For devs to reproduce:
- Go to Themis-Athena's profile.
- Scroll down to find the "Members with Themis-Athena's books" section on the right-hand side of the page.
- Once the page has finished loading, you'll see a 504 Gateway Time-out nginx error message.
Another example can be found on KrisR's profile.
Further data, after loading Themis-Athena's profile on a different browser, I'm no longer seeing the 504 error on either browser (Chrome & FF). Still, something weird going on.
>11 lorannen: Also not seeing it any more. I'm thinking that once it completed once the spook is gone.
>9 lorannen: I go to https://www.librarything.com/profile/Themis-Athena (which I get by clicking on the Themis-Athena link which go to the profile of the user.
On the right side of the profile it says Books you share (607) and there are two links "See all 607 books" | "See in library".
"See in library" links to https://www.librarything.com/catalog/Themis-Athena&compare=bnielsen
(And yes using the permanent url feature gives me something like: https://www.librarything.com/catalog.php?view=Themis-Athena&compare=bnielsen... )
ETA: And the >6 MarthaJeanne: abd >7 bnielsen: nginx gateway timeout is gone.
>15 bnielsen: Thanks for that! Now I see it. That certainly looks like a separate bug that needs fixing.
I'm still getting the 504 error on larger libraries MWYB. Will talk with sysadmin about it tomorrow, since he's already out for the evening.
Just to confirm with folks who are also seeing this error: refreshing the profile for the member in question doesn't resolve the 504 error, does it? That's what I'm seeing now, but it sounds like that wasn't the case when >1 LolaWalser: first reported, at the very least.
>17 lorannen: I'm not seeing the error anymore. But as you say a refresh didn't make it go away. Waiting for a long time did, so maybe it was just a process taking way too much time to complete?
And just to iterate on that. The
was an url constructed by me to see if I could reproduce the error from >5 bnielsen: since I guess that that this is the url that LolaWaiser gets.
I was also hoping that LolaWaiser would respond with the url that displayed the problem but that didn't happen. Next time I'll see if I can remember to ask for it explicitly :-)
>19 MarthaJeanne:. Yes, I'm not disagreeing :-) I work with software testing so I just try to make bugs as reproducible and as unambiguous as possible. So in my world "click on http://www.librarything.com/catalog/Themis-Athena&compare=LolaWaiser" is better than "looking at Members with Your Books". Anyway I think that the bug is well-described now and LT staff is on the trail of it, it seems.
But she wasn't comparing her library to Themis-Athena. She was looking at MWT-A'sB on T-A's profile.
Thanks Loranne. At the moment all three profiles I linked in >3 LolaWalser: are displaying the MWYB normally. I don't know whether this means the problem is solved, should I close the bug? Also, to answer the question about refreshing page, yes of course I had tried it, on separate days too, but at the time I made the report that didn't help.
Yeah, as Martha Jeanne says, I'm talking about the Member With Your Books module, which is on the profile pages, which I also indicated in the title of the thread AND linked in >3 LolaWalser:.
This is NOT about comparing my own library with others', that's not what I was trying to do. I'm interested specifically in the Members With Your Books data, concerning any and all of those connections. I hope this is clear enough now... :)
>22 LolaWalser: Thanks for the update and details. I haven't seen any further instances of this in the last two days. I think our sysadmin may have been right about the overload as the underlying cause for the issue, though this is certainly one of the odder ways that has manifested, in my experience. Marking as fixed for now, but do let me know if you see it crop up again.
Just happened to me on http://www.librarything.com/profile/gmicksmith
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Assigned to all
Reported by LolaWalser
Feb 27, 11:17am
83 days since last change
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