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The Knowledge Management Toolkit:…
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The Knowledge Management Toolkit: Orchestrating IT, Strategy, and…

by Amrit Tiwana

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Amazon.com Product Description (ISBN 013009224X, Hardcover)

The Knowledge Management Toolkit, Second Edition walks step by step through the development of a state-of-the-art Knowledge Management Platform. Thoroughly revised to reflect the latest technologies and best practices, it offers the most complete, results-driven roadmap for building KM systems that leverage existing infrastructure and knowledge. Utilizing practical checklists and diagrams, Amrit Tiwana introduces advanced techniques for planning, design, development, deployment, and management. Major updates include: revamped strategy coverage; breakthrough methods for calculating ROI; in-depth coverage of knowledge platforms and digital P2P networks; many new case studies; and an extensive set of analysis tools on CD-ROM.

(retrieved from Amazon Thu, 12 Mar 2015 18:22:03 -0400)

"The Knowledge Management Toolkit delivers hands-on techniques and tools for making KM happen at your company. You'll learn exactly how to use KM to make sure that every key decision is fully informed as you build on your existing intranet, data warehouse, and project management investments. Top researcher Amrit Tiwana walks you through the development of an enterprise KM system from start to finish, showing how every stage can serve as a foundation for later enhancements."--BOOK JACKET.… (more)

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