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Essential Telephoning in English
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Amazon.com Product Description (ISBN 0521783895, Paperback)Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.
(retrieved from Amazon Thu, 12 Mar 2015 18:03:22 -0400)
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