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Attention All Passengers: The Airlines'…
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Attention All Passengers: The Airlines' Dangerous Descent---and How to…

by William J Mcgee

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If you've been flying anytime within the past 10 years, you may have noticed how conditions have changed since the "golden age" of flying. Long security lineups, crammed cabins, rude passengers, harried flight attendants---and then there are the problems with outsourced maintenance and lack of federal oversight that the average flyer does not know about but perhaps should be aware of.

The author has worked in the airline industry himself, then later turned to travel journalism and eventually consumer advocacy for airline issues. In this book he paints a pretty horrifying picture of the current state of affairs in the so-called friendly skies of the United States. The FAA is widely derided as being in the airlines' pocket, being unwilling or unable to enforce regulations and ensure that planes are safe and that people outside of major metropolitan areas have some level of access to flights. Airlines continue to put profit above all else, cramming increasing numbers of people into the same space and outsourcing maintenance to shops outside of the country, where qualifications are practically non-existent and adequate monitoring is impossible. It's very dispiriting to read about; even if you're not in the US, the complaints about airline services are pretty widespread. (I myself am 5'4" and do not think there's enough legroom! And if I'm complaining, imagine what the 6'5" fellow is going through.)

Unfortunately there are no easy solutions, and there are plenty of people who are fine with things as they are and will resist any attempts to change. Still, reading this book provides something to think about next time you hop on a plane. ( )
  rabbitprincess | Oct 5, 2013 |
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Amazon.com Product Description (ISBN 0062088378, Hardcover)

Award-winning journalist and leading consumer advocate William J. McGee offers a shocking, essential exposé that reveals the real state of the "friendly skies."

From outsourced call centers in India to the Alabama location where all lost baggage ends up, William J. McGee crisscrossed the country and traveled around the globe immersing himself deep into the world of commercial airlines. And what he found was shocking.

McGee interviewed countless industry insiders—pilots, TSA security screeners, FAA inspectors, legislators, the CEOs of the major carriers, and even Ralph Nader and Steven Slater, the disgruntled flight attendant who famously jettisoned a JetBlue flight. Here he reveals how airline executives are cutting costs in "a mad race to the bottom" by delegating flights to second-tier regional airlines and outsourcing critical aircraft maintenance and repairs to unlicensed "mechanics" in China, Singapore, Mexico, and El Salvador. And while the U.S. airlines have raked in tens of billions of dollars for checked baggage alone in recent years, our skies (and our airports) are not getting any safer. What's more, McGee explains how both political parties and all branches of the U.S. government have conspired to place corporate interests above the interests of consumers, workers, the nation's economy, and even the planet itself. Attention All Passengers will change the way you view the airline industry and make you think twice the next time you see the fasten seat belts sign.

(retrieved from Amazon Thu, 12 Mar 2015 18:08:51 -0400)

Journalist and consumer advocate William J. McGee offers an expose on the "friendly skies." From outsourced call centers in India to the Alabama location where all lost baggage ends up, McGee traveled around the globe immersing himself deep into the world of commercial airlines. He interviewed countless industry insiders--pilots, TSA security screeners, FAA inspectors, legislators, the CEOs of the major carriers, Ralph Nader, and even the disgruntled flight attendant who famously jettisoned a JetBlue flight. He reveals how airline executives are cutting costs in "a mad race to the bottom" by delegating flights to second-tier regional airlines and outsourcing critical aircraft maintenance and repairs to unlicensed "mechanics" offshore. And while the U.S. airlines have raked in tens of billions of dollars for checked baggage alone in recent years, our skies (and our airports) are not getting any safer. What's more, McGee explains how all branches of the U.S. government have conspired to place corporate interests above the interests of consumers, workers, the nation's economy, and even the planet itself.--From publisher description.… (more)

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