Service America!: Doing Business in the New Economy by Karl Albrecht

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Service America!: Doing Business in the New Economy

by Karl Albrecht

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Info:	Irwin Professional Pub (1985), Hardcover, 203 pages
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Amazon.com Product Description (ISBN 0446390925, Paperback)

The acclaimed bestseller that revolutionized the way American companies think about their customers, Service America! is a must-read for executives, entrepreneurs, and managers who want to catch the tidal wave of change sweeping the economy.

(retrieved from Amazon Fri, 24 Apr 2009 07:57:53 -0400)

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