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Improving Employee Performance (Creating…
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Improving Employee Performance (Creating Success)

by Nigel Harrison

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Amazon.com Product Description (ISBN 0749434333, Paperback)

Every manager at some time or other faces people problems; when things are not going as they want but they don't know why. This practical workbook provides a rigorous seven-step process to root out the causes of under-performance and implement appropriate solutions. It shows how to share the improvement process with staff so that performance moves from bad - or even good - to excellent.

(retrieved from Amazon Thu, 23 Jul 2015 17:34:52 -0400)

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