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Raving Fans: A Revolutionary Approach To Customer Service by Ken Blanchard
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Raving Fans: A Revolutionary Approach To Customer Service

by Ken Blanchard

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261821,458 (3.43)None

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LibraryThing combined recommendations

  1. Fish! A Remarkable Way to Boost Morale and Improve Results by Stephen C. Lundin
  2. Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer by Carl Sewell
  3. Gung Ho! Turn On the People in Any Organization by Ken Blanchard
  4. The One Minute Manager by Kenneth Blanchard
  5. High Five! The Magic of Working Together by Ken Blanchard
  6. Whale Done! : The Power of Positive Relationships by Ken Blanchard
  7. The One Minute Manager Builds High Performing Teams by Kenneth H. Blanchard
  8. First, Break All the Rules: What the World's Greatest Managers Do Differently by Marcus Buckingham
  9. Putting the One Minute Manager to Work by Kenneth H. Blanchard
  10. Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life by T. Scott Gross

More recommendations for this work...

  1. Big Bucks! by Ken Blanchard
  2. Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life by Spencer Johnson
  3. The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary by Mark Sanborn
  4. How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients by Jeffrey J. Fox
  5. The Service Edge: 101 Companies That Profit from Customer Care (Plume) by Ron Zemke
  6. Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force by Ben McConnell
  7. Everyone Is a Customer (Kearney/Bandley Professional Series) by Elizabeth Kearney
  8. Leadership by the Book : Tools to Transform Your Workplace by Ken Blanchard
  9. Crowning the Customer by Feargal Quinn
  10. The Big Book of Customer Service Training Games (Big Book) by Peggy Carlaw

Member recommendations

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Special recommendations

Books with similar tags

  1. The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary by Mark Sanborn
  2. Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer by Carl Sewell
  3. The Service Edge: 101 Companies That Profit from Customer Care (Plume) by Ron Zemke
  4. Crowning the Customer by Feargal Quinn
  5. The Big Book of Customer Service Training Games (Big Book) by Peggy Carlaw
  6. Assessing Service Quality: Satisfying the Expectations of Library Customers by Peter Hernon
  7. Return on Customer: Creating Maximum Value From Your Scarcest Resource by Don Peppers
  8. It's Not My Department: How to Get the Service You Want, Exactly the Way You Want It by Peter Glen
  9. Fish! A Remarkable Way to Boost Morale and Improve Results by Stephen C. Lundin
  10. The Fall of Advertising and the Rise of PR by Al Ries
  11. How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients by Jeffrey J. Fox
  12. Risk Assessment for Object Conservation by Jonathan Ashley-Smith
  13. Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force by Ben McConnell
  14. Managing Difficult People: A Survival Guide For Handling Any Employee by Marilyn Pincus
  15. Punching In: The Unauthorized Adventures of a Front-Line Employee by Alex Frankel

People with this book also have... (more obscure)

  1. Big Bucks! by Ken Blanchard (expected 0.2, found 14)
  2. Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life by T. Scott Gross (expected 0.2, found 12)
  3. High Five! The Magic of Working Together by Ken Blanchard (expected 0.3, found 19)
  4. Managing from the Heart by Hyler Bracey (expected 0.1, found 9)
  5. Mission Possible by Kenneth H. Blanchard (expected 0.2, found 10)
  6. Gung Ho! Turn On the People in Any Organization by Ken Blanchard (expected 1.1, found 62)
  7. Unlimited Wealth: The Theory and Practice of Economic Alchemy by Paul Zane Pilzer (expected 0.2, found 11)
  8. Empowerment Takes More Than a Minute by Kenneth H. Blanchard (expected 0.2, found 11)
  9. Pushing the Envelope: All the Way to the Top by Harvey Mackay (expected 0.2, found 10)
  10. Leading Self-Directed Work Teams by Kimball Fisher (expected 0.2, found 8)
  11. The One Minute Manager Builds High Performing Teams by Kenneth H. Blanchard (expected 0.5, found 22)
  12. Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and by Jeffrey Gitomer (expected 0.3, found 13)
  13. BE OUR GUEST: Perfecting the art of customer service by Disney Institute (expected 0.3, found 11)
  14. Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) by Kristin Anderson (expected 0.2, found 8)
  15. The 100 Absolutely Unbreakable Laws of Business Success by Brian Tracy (expected 0.2, found 9)

Books with similar library subjects and classifications...

  1. Total Customer Service: The Ultimate Weapon by William H. Davidow (from: subjects, DDC, LCC)
  2. Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life by T. Scott Gross (from: subjects, DDC, LCC)
  3. Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) by Kristin Anderson (from: subjects, DDC, LCC)
  4. The Experience Economy: Work Is Theater & Every Business a Stage by B. Joseph Pine II (from: subjects, LCC)
  5. Relationship Marketing: Successful Strategies for the Age of the Customer by Regis McKenna (from: subjects, LCC)
  6. Customer Service for Dummies by Karen Leland (from: subjects, DDC, LCC)
  7. Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer by Carl Sewell (from: subjects, DDC, LCC)
  8. The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business by Clayton M. Christensen (from: subjects)
  9. The Innovator's Solution: Creating and Sustaining Successful Growth by Clayton M. Christensen (from: subjects)
  10. Fish! A Remarkable Way to Boost Morale and Improve Results by Stephen C. Lundin (from: subjects)
  11. Turned On: Eight Vital Insights to Energize Your People, Customers, and Profits by Roger J. Dow (from: subjects)
  12. The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market by Michael Treacy (from: subjects, DDC)
  13. "I'm First": Your Customer's Message to You by Linda Silverman Goldzimer (from: subjects, DDC, LCC)
  14. Customer service excellence : it's in the details by Lisa Ford (from: subjects, DDC, LCC)
  15. Managing Knock Your Socks Off Service (Knock Your Socks Off Series) by Chip R. Bell (from: subjects, DDC, LCC)

How it works: LibraryThing analyses the more than forty million books and fifty million tags LibraryThing members have added, and comes back with reading suggestions.

Notes:(1) "Books with similar library subjects and classifications" mines what LibraryThing knows about library-assigned subjects (mostly Library of Congress Subject Headings), Library of Congress Classifications (LCC) and the Dewey Decimal Classifications (DDC). (3) LibraryThing's suggestions are © 2005-2007 LibraryThing.com, LLC. Dewey, Dewey Decimal Classification, DDC, and OCLC are registered trademarks of OCLC.

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