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The Internet of Garbage

by Sarah Jeong

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615429,234 (4.13)None
"The internet is, and always has been, mostly garbage," argues Sarah Jeong in her book about the intractable problem of online harassment, The Internet of Garbage. First published in 2015, Jeong's text provides an accessible look at how online harassment works, how it might be categorized and understood, and why the structure of the internet and the policies surrounding it are incapable of stamping it out. Jeong provides a clear taxonomy to better discuss the motivations behind and impact of online harassment, including doxing and SWATting. She outlines why the tactics for fighting spam and enforcing copyright laws can't cope with harassment, especially where it intersects with issues of free speech and censorship. She argues that the marketplace of ideas is something that has never truly existed for everyone across race and gender, and suggests that architectural solutions are needed. "There are two futures for social media platforms. One involves professional, expert moderation entwined with technical solutions. The other is sweatshops of laborers clicking away at tickets." The stakes for getting the internet right could not be higher. As Jeong outlines in her new preface for this interim 2018 edition published by The Verge, the online harassment tactics of Gamergate have now come to shadow executive orders, court rulings, even the newly appointed judiciary.Sarah Jeong is a journalist and lawyer who graduated from Harvard Law School in 2014 and who currently serves on The New York Times editorial board. Formerly a senior writer at The Verge, Jeong has contributed to The Atlantic, The Washington Post, The New York Times Magazine, Motherboard, and more. Her extensive reporting and thorough analysis make her a leading expert on online communities, norms, and harassment.… (more)
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This was an easy read, with relatively complex ideas explained simply. It’s about online harassment and the way big (and small) internet companies deal with it. There are examples of actual cases and the impact of harassment on the individuals concerned. The reasons why harassment of women is more common than that of men is also discussed in detail.

As with any writing about the web, it feels slightly out of date already (a fact that author acknowledges in the foreword) but the content is interesting and often still relevant. The author discusses the success that companies have had tackling spam and copyright infringement, contrasting this against their apparent failure to tackle harassment.

It’s definitely an interesting read, but I couldn’t help feeling that the argument (convincing as it is) could have been made more succinctly. Whilst it isn’t a long book by any means, it is perhaps longer than it needs to be. ( )
  whatmeworry | Apr 9, 2022 |
Tightly-written and to the point discussion of harassment and spam in modern social networks. Nothing surprising if you've been paying attention, but nonetheless important reading for anyone involved in building products with any social component. ( )
  thegreatape | Jan 7, 2020 |
The taxonomy of harassment is great and seems like it could really help refine moderation policies. The points equating harassment to spam are also well made. However, I question the author's willingness to rely of crowd sourced moderation techniques, which can and have been gamed by large scale harassment campaigns, and the focus on harassment of women lacked intersectional nuance at times; but perhaps these are thing the author plans to update in the upcoming new version. ( )
  haloedrain | Aug 3, 2019 |
Note: This ebook is available for free at theverge.com.
The Internet is basically filled with content you don't want. Spam, shitposts, off topic posts.... Industries and armies of content teams have sprung up to deal with this. One of the most pressing of all garbage is harassment and hate speech, and which is given prominent depth in this book. Jeong, with her academic and professional credentials, knows what she's talking about and discusses such a heavy topic with ease of word and understandable content. This book will help you understand the dark side to our hyperconnected world, and our dark future lead by god-emperor tech giants.

Must read for anyone who wants to understand how the Internet filters out - or fails to - the crap it has. ( )
  yassie_j | Feb 11, 2019 |
Good discussion of harassment on the Internet with insightful comparisons to spam and copyright issues. ( )
  brokensandals | Feb 7, 2019 |
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"The internet is, and always has been, mostly garbage," argues Sarah Jeong in her book about the intractable problem of online harassment, The Internet of Garbage. First published in 2015, Jeong's text provides an accessible look at how online harassment works, how it might be categorized and understood, and why the structure of the internet and the policies surrounding it are incapable of stamping it out. Jeong provides a clear taxonomy to better discuss the motivations behind and impact of online harassment, including doxing and SWATting. She outlines why the tactics for fighting spam and enforcing copyright laws can't cope with harassment, especially where it intersects with issues of free speech and censorship. She argues that the marketplace of ideas is something that has never truly existed for everyone across race and gender, and suggests that architectural solutions are needed. "There are two futures for social media platforms. One involves professional, expert moderation entwined with technical solutions. The other is sweatshops of laborers clicking away at tickets." The stakes for getting the internet right could not be higher. As Jeong outlines in her new preface for this interim 2018 edition published by The Verge, the online harassment tactics of Gamergate have now come to shadow executive orders, court rulings, even the newly appointed judiciary.Sarah Jeong is a journalist and lawyer who graduated from Harvard Law School in 2014 and who currently serves on The New York Times editorial board. Formerly a senior writer at The Verge, Jeong has contributed to The Atlantic, The Washington Post, The New York Times Magazine, Motherboard, and more. Her extensive reporting and thorough analysis make her a leading expert on online communities, norms, and harassment.

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