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Loading... Flying High in a Competitive Industry: Cost-Effective Service Excellence at Singapore Airlinesby Loizos Heracleous
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Singapore Airlines (SIA) is widely acknowledged as one of the leading airlines, globally. This book provides insights into a simple but intriguing question: How has SIA managed to outperform other flag-carriers for decades, in an industry where it is notoriously difficult to succeed consistently? No library descriptions found. |
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Google Books — Loading... GenresMelvil Decimal System (DDC)387.70655957Social sciences Commerce, Communications, Transportation Rivers, Oceans, and Flight Travel by airLC ClassificationRatingAverage: No ratings.Is this you?Become a LibraryThing Author. |