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Sam Silverstein, champion of accountability, presents the inspiring story of how J. Pat Hickman transformed a sleepy small town bank from one location and $10 million in assets into 34 locations and over $2.5 billion in assets by knowing what he believes and not negotiating on what he holds dear. In the process, he assembled a team of leaders that understand what great culture looks like and a bank full of motivated people who love what they do.