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Setting up a hotline - field guide by…
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Setting up a hotline - field guide

by Stratten K.

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Center for Communication Programs of Bloomberg School of Public is a pioneer of strategic, research-based communication for behaviour change and health promotion. The publication provides this easy-to-guide for anyone wanting to establish a hotline. Health Hotline offer an effective way to provide callers with accurate information, counselling and refereals to apropriate community-based services or resources. The anonymity of a hotline is a key asset, especially in working with adolescents.
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