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Flawless consulting : a guide to getting…
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Flawless consulting : a guide to getting your expertise used (edition 2000)

by Peter Block

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602424,721 (3.73)2
Member:bren
Title:Flawless consulting : a guide to getting your expertise used
Authors:Peter Block
Info:San Francisco: Jossey-Bass/Pfeiffer c2000.
Collections:Your library
Rating:*****
Tags:business, consulting, management, self-improvement, customer service

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Flawless Consulting: A Guide to Getting Your Expertise Used by Peter Block

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» See also 2 mentions

Dutch (2)  English (2)  All languages (4)
Showing 2 of 2
A must read for the consulting practice. ( )
  shdawson | May 1, 2017 |
Interesting. Useful. Well written. But I still have to take a break after each chapter and go read something fun. ( )
  RitaFromTheHood | Nov 18, 2007 |
Showing 2 of 2
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Amazon.com Amazon.com Review (ISBN 0787948039, Hardcover)

The second edition of Peter Block's Flawless Consulting gracefully updates what many consider the best resource of its kind. New chapters on implementation, "whole-system" strategies, and ethics are included, but in general it simply fine-tunes Block's proven advice to match the transformations that business and society have undergone since initial publication two decades ago. "The days of long studies and expert-driven answers are passing," the author proclaims in his new preface. "The task of the consultant is increasingly to build the capacity of clients to make their own assessments and answer their own questions." He then subtly modifies his established recommendations accordingly for every step, from the initial client meeting and problem diagnosis through data collection and the execution of solutions. In the section on "Conducting a Group Feedback Meeting," for example, he advises: "Treat the group as a collection of individuals.... Ask each person what he or she wants from the meeting. This will surface differences and force the group to take responsibility for some of the difficulties that may arise." --Howard Rothman

(retrieved from Amazon Thu, 12 Mar 2015 18:19:21 -0400)

(see all 4 descriptions)

"The second edition of Peter Block's Flawless Consulting gracefully updates what many consider the best resource of its kind. New chapters on implementation, "whole-system" strategies, and ethics are included, but in general it simply fine-tunes Block's proven advice to match the transformations that business and society have undergone since initial publication two decades ago"--Resource description page.… (more)

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» see all 2 descriptions

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