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Work InformationTalk to the Hand by Lynne Truss (2005)
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Sign up for LibraryThing to find out whether you'll like this book. No current Talk conversations about this book. Having loved her previous best seller, Eats, Shoots & Leaves, I was looking forward to more great humor (based on reality) and clever observations on the sorry state of today's society. Unfortunately, it's not as funny, although it is clever. Perhaps first-time success is impossible to duplicate. This one didn't satisfy as much as the first book. Am I glad I read it? Yes. Would I read it again? No. Is it worth reading? Yes. Just go in with no expectations.
Talk to the Hand does occasionally read like a thank-you letter extended ambitiously to the second side of the notepaper. Yet it addresses an important subject with intelligence and humour, and for that we should certainly be grateful. Is contained inDistinctions
An evaluation of the way discourteous behavior has become commonplace and even applauded in today's society is a humorous call to arms that challenges ill manners and the practices that support them. No library descriptions found. |
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Google Books — Loading... GenresMelvil Decimal System (DDC)395Social sciences Customs, Etiquette, Folklore EtiquetteLC ClassificationRatingAverage:
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I'd be interested to see if her ideas of the decline in customer service have changed at all in this current climate of unemployment and people needing to hold on to their jobs or businesses for dear life. I imagine her attitude toward do-it-yourself service would be the same, and I'd agree with her, but I think the face-to-face interactions may be shifting back to the more traditional approach of appeasing customers to keep from losing their business.
I liked the emphasis in her conclusion on each of us doing our part if we want things to change, rather than this being simply a book of funny ranting. It made me laugh and it made me reflect. Good ol' Lynne Truss. ( )