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12: The Elements of Great Managing by Rodd…
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12: The Elements of Great Managing

by Rodd Wagner, James K. Harter

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I'm a non-stop proponent of the strengths movement, so it's promising to finally see a new release by the Gallup organization that started it all. This book elaborates on each of the 12 questions Gallup has found to most closely correlate with high employee engagement. It's useful to have a practical guide full of so many true anecdotes, but I did find it too heavy with such stories in places. The stories are relevant, but the authors sometimes take them further than needed to make the point. Overall, 12 is a recommendable introduction to creating engagement. ( )
  jpsnow | May 28, 2012 |
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Author nameRoleType of authorWork?Status
Rodd Wagnerprimary authorall editionscalculated
Harter, James K.main authorall editionsconfirmed
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Amazon.com Product Description (ISBN 159562998X, Hardcover)

12: The Elements of Great Managing is the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.
Authors Rodd Wagner and James K. Harter weave the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement

(retrieved from Amazon Thu, 12 Mar 2015 18:24:13 -0400)

Combines the results of interviews with employees and managers from around the world with research in psychology, game theory, and other fields to explain how to apply an understanding of human nature to promote a company's success.

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