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Dealing with Difficult People : 24 lessons for Bringing Out the Best in… (edition 2003)
Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone by Rick Brinkman
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Amazon.com Product Description (ISBN 0071416412, Paperback)
THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES
These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers.
Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
(retrieved from Amazon Thu, 12 Mar 2015 18:02:40 -0400)
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