More evocative of the appeal of competing on analytics than a tutorial on how to compete on analytics... Since it's a general business book, that's not really a criticism (unless the book was 5000 pages long, it can't go into too much detail)

Loveman has hired into Harrah's a number of very analytical senior and middle managers. He also listed three reasons why employees could be fired from Harrah's: "... you don't harass women, you don't steal, and you've got to have a control group."

- page 30 ( )