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Perfect Phrases for Managers and Supervisors…
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Perfect Phrases for Managers and Supervisors

by Meryl Runion

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Book description
Perfect Phrases for Managers and Supervisors is a great resource for first time managers. Since effective communication plays such an important role in the workplace I wanted to make sure I was providing the best praise, feedback, and constructive criticismm to the employees. The week before I had to conduct annual evaluations I would use this book to write down suggestions. Then the night before the evaluations I would review the suggestions and determine if I still thought they were effective. The day of theevaluationn I was felt 100% prepared. I will always house a copy of this book on my personal library shelf. This title was a required text when I took Dr. Shillings, Library Management course in 2007.
I found this information from the Barnes and Noble website, "Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don't Be Mean When You Say It."

Maureen Barton
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Amazon.com Product Description (ISBN 0071452168, Paperback)

Powerful phrases for effective communication in every management situation

The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don't Be Mean When You Say It." And she arms them with:

Hundreds of perfect phrases for every phase of management, from supervising operations, to performance reviews, to communicating the company's mission Expert advice on effective communication, with tips on what to say and what not to say, establishing the right tone, establishing authority, and more Phrases for hundreds of specific tasks, including delegating, giving feedback, empowering employees, handling emotional employees, disciplining, and terminating

(retrieved from Amazon Thu, 12 Mar 2015 18:08:37 -0400)

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