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Tqm for Computer Software (Systems Design and Implementation)

by Robert H. Dunn

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This second edition of Quality Assurance for Computer Software offers updated methods reflecting current software development paradigms, tools and measurement techniques. Like the first edition, it stresses the roles of technology, people and management in creating customer satisfaction and controlling software projects. Besides discussing the most recent changes in technology, this updated edition incorporates the latest TQM techniques and describes the supportive role software quality assurance functions can play in the continuous improvement of software system development.… (more)
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This second edition of Quality Assurance for Computer Software offers updated methods reflecting current software development paradigms, tools and measurement techniques. Like the first edition, it stresses the roles of technology, people and management in creating customer satisfaction and controlling software projects. Besides discussing the most recent changes in technology, this updated edition incorporates the latest TQM techniques and describes the supportive role software quality assurance functions can play in the continuous improvement of software system development.

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