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The Five Dysfunctions of a Team: A Leadership Fable (2002)

by Patrick Lencioni

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Showing 1-5 of 21 (next | show all)
The introduction asserts that we learn more effectively by losing ourselves in a story, and I agree. It asserts that genuine teamwork remains elusive and describes the 5 dysfunctions that build on one another. 1. Absence of Trust 2. Fear of Conflict 3. Lack of Commitment 4. Avoidance of Accountability 5. Inattention to Results. Everyone will see themselves in the story and can benefit from the guidance given. ( )
  dannywahlquist | May 14, 2013 |
Half of a review: The fable kept my attention but I ran out of library time before finishing the rest. Maybe some other time... the premise seemed reasonable. ( )
  sprite | May 1, 2013 |
3.5 stars.

This is a remarkably well written book (with regards to structure, not necessarily language). Many management/business books are written so dry, with anecdotal examples or pages of statistics and studies... this book starts with a fictional account of someone creating a team and working on the 5 eponymous dysfunctions. The story is painfully simplistic, but there is no way to include every facet of a problem (or more than a handful of problems).

After the instructive "fable,", the book then lists out each dysfunction, what happens or what a team looks like when a team is functional or dysfunctional with regards to that specific trait, what a team member can do to help, and how the team leader can help.

It's nice that the book discusses, in detail, each of the five problem areas and how people in different functions can work on it.

Some of the book is common sense, but then again, common sense isn't as common as it should be, and people could all use a primer on things they may not be seeing.

Unfortunately, I think the book is not suited to every type of team. The team best suited to this type of system/suggestions in the book would have to be middle-management and above (therefore better for an upper management that is managing people with a little more drive and maybe more intellectual). I say this because it feels like it needs the team members to be more intellectually inclined than a middle-manager's (possibly) entry level minions, and it also assumes that the manager has a pretty substantial amount of power (with regards to promotion/demotion/firing) that you don't necessarily see a lot of.

With all of that in mind, I can see why it is that the HR trainer I have taken classes with recommends this book, and this book is not a total waste of time (which is a better standing than I can give most management books I've read). ( )
  suzemo | Mar 31, 2013 |
3.5 stars.

This is a remarkably well written book (with regards to structure, not necessarily language). Many management/business books are written so dry, with anecdotal examples or pages of statistics and studies... this book starts with a fictional account of someone creating a team and working on the 5 eponymous dysfunctions. The story is painfully simplistic, but there is no way to include every facet of a problem (or more than a handful of problems).

After the instructive "fable,", the book then lists out each dysfunction, what happens or what a team looks like when a team is functional or dysfunctional with regards to that specific trait, what a team member can do to help, and how the team leader can help.

It's nice that the book discusses, in detail, each of the five problem areas and how people in different functions can work on it.

Some of the book is common sense, but then again, common sense isn't as common as it should be, and people could all use a primer on things they may not be seeing.

Unfortunately, I think the book is not suited to every type of team. The team best suited to this type of system/suggestions in the book would have to be middle-management and above (therefore better for an upper management that is managing people with a little more drive and maybe more intellectual). I say this because it feels like it needs the team members to be more intellectually inclined than a middle-manager's (possibly) entry level minions, and it also assumes that the manager has a pretty substantial amount of power (with regards to promotion/demotion/firing) that you don't necessarily see a lot of.

With all of that in mind, I can see why it is that the HR trainer I have taken classes with recommends this book, and this book is not a total waste of time (which is a better standing than I can give most management books I've read). ( )
  suzemo | Mar 31, 2013 |
Good book for teaching concepts in an interesting manner. My only complaint is the convenient manner in which everything worked out in the end. It should have included a chapter or section on resolving conflict between team members who are at uncompromising ends of a decision besides leading to one quitting or getting fired. That aside, it is still an informative read - and quick - without making you want to take a nap in the middle. I would definitely recommend it to anyone working on a team, whether they're the leader or just a member. ( )
  ItEntertainsMe | Dec 31, 2012 |
Showing 1-5 of 21 (next | show all)
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Amazon.com Amazon.com Review (ISBN 0787960756, Hardcover)

Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, The Five Dysfunctions of a Team is an entertaining, quick read filled with useful information that will prove easy to digest and implement. This time, Lencioni weaves his lessons around the story of a troubled Silicon Valley firm and its unexpected choice for a new CEO: an old-school manager who had retired from a traditional manufacturing company two years earlier at age 55. Showing exactly how existing personnel failed to function as a unit, and precisely how the new boss worked to reestablish that essential conduct, the book's first part colorfully illustrates the ways that teamwork can elude even the most dedicated individuals--and be restored by an insightful leader. A second part offers details on Lencioni's "five dysfunctions" (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), along with a questionnaire for readers to use in evaluating their own teams and specifics to help them understand and overcome these common shortcomings. Like the author's previous books, The Five Temptations of a CEO and Obsessions of an Extraordinary Executive, this is highly recommended. --Howard Rothman

(retrieved from Amazon Thu, 14 Apr 2011 07:11:28 -0400)

(see all 5 descriptions)

After her first two weeks observing the problems at DecisionTech, Kathryn Petersen, its new CEO, had more than a few moments when she wondered if she should have taken the job. But Kathryn knew there was little chance she would have turned it down. After all, retirement had made her antsy, and nothing excited her more than a challenge. What she could not have known when she accepted the job, however, was just how dysfunctional her team was, and how team members would challenge her in ways that no one ever had before. In this book, the author turns his keen intellect and storytelling power to the fascinating, complex world of teams. Kathryn Petersen, DecisionTech's CEO, faces the ultimate leadership crisis: uniting a team that is in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? The author's story serves as a timeless reminder that leadership requires as much courage as it does insight. Throughout the story, he reveals the five dysfunctions that go to the very heart of why teams, even the best ones, often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team.--Publisher information.… (more)

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