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Managing Online Forums: Everything You Need to Know to Create and Run…
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Amazon.com Product Description (ISBN 081440197X, Paperback)Every day, millions of users log into their favorite online forums to keep up on the latest trends in music, politics, entertainment, and current events. Each of these communities is led by administrators who must make tough decisions, deal with difficult users and manage the staff. Legal constraints, trolls, and technical issues can all turn the excitement of running an online community into chaos. With the right guidance, however, running forums can be a pleasure, not a chore. Patrick O'Keefe has spent years developing and managing his own online communities. Now, he shows readers how they can make their lives easier by making the right decisions about every aspect of their forums. From developing their site to choosing the right employees, "Managing Online Forums" is the one book that shows site administrators how to create a safe, entertaining, and informative community that users will return to again and again.
(retrieved from Amazon Mon, 18 Apr 2011 02:01:21 -0400)
Focusing on the decision-making process in regards to creating an enjoyable environment for participants, the author shows ways to reduce the amount of spam, difficult posters and technical issues that could ultimately ruin a discussion forum.