ITIL Service Support and Service Delivery Process Model

by Key Skills ILX

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Amazon.com Product Description (ISBN 0954488423, Wall Chart)

Key Skills ILX have designed an A3 double sided process model, giving a graphical overview of all major Service Support and Service Delivery Processes. This is an excellent tool to use as part of your preperation for your ITIL examinations.

(retrieved from Amazon Fri, 24 Apr 2009 07:58:19 -0400)

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