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The Human Side of Reference and Information…
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The Human Side of Reference and Information Services in Academic…

by Lesley S.J. Farmer

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Amazon.com Product Description (ISBN 184334257X, Paperback)

The Human Side of Reference and Information Services in Academic Libraries answers the following question: how do academic libraries provide value-added reference and information services in a digital age? To help answer this question, the book looks at the information needs and information seeking behaviors of university students and faculty. It then examines the use cycle: consumer, instruction, and producer; and the resource cycle: collection development, instructor, and maintenance, and then provides best practices from a global perspective, maintaining the essential elements of reference: orientation, instruction, collaborative planning, and products.

(retrieved from Amazon Thu, 12 Mar 2015 18:13:42 -0400)

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