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Crash Course in Reference by Charlotte Ford
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Crash Course in Reference

by Charlotte Ford

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This introductory book is a basic review of reference services in public libraries. It includes tips on locating resources in both print and online formats, makes suggestions for purchases and maintenance of the reference collection, reviews the ethical aspects of providing information to all patrons, and provides information on how to join a network of reference librarians who can assist you when you cannot find an answer. --From publisher's description.… (more)

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