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Revitalizing State and Local Public Service: Strengthening Performance, Accountability, and Citizen Confidence (Jossey Bass Public Administration Series)

by Frank J. Thompson

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Introduction: Critical Challnges to State and Local Public Service Part One: The Leadership Challenge 1. The Governer as Leader: Strengthening Public Service Through Executive Leadership Part Two: The Workforce Challenge 2. Personnel Systems and Labor Relations: Steps Toward a Quiet Revitalization 3. Retaining and Recruiting Career Professionals 4. Rebuilding Public Trust: The Vital Role of Nonprofessional Public Servants 5. Compensation of State and Local Employees: Sorting Out the Issues 6. Diversity in the Public Workforce: New Needs, New Approaches Part Three: Special Management Challenges 7. The Implications of Changing Technology 8. The Myths, Realities, and Challenges of Privatization Part Four: The Health Care Challenge 9. Between a Rock and a Hard Place: How Public Managers Manage Medicaid Part Five: Toward Revitalization 10. The Challenges Revisited… (more)
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Introduction: Critical Challnges to State and Local Public Service Part One: The Leadership Challenge 1. The Governer as Leader: Strengthening Public Service Through Executive Leadership Part Two: The Workforce Challenge 2. Personnel Systems and Labor Relations: Steps Toward a Quiet Revitalization 3. Retaining and Recruiting Career Professionals 4. Rebuilding Public Trust: The Vital Role of Nonprofessional Public Servants 5. Compensation of State and Local Employees: Sorting Out the Issues 6. Diversity in the Public Workforce: New Needs, New Approaches Part Three: Special Management Challenges 7. The Implications of Changing Technology 8. The Myths, Realities, and Challenges of Privatization Part Four: The Health Care Challenge 9. Between a Rock and a Hard Place: How Public Managers Manage Medicaid Part Five: Toward Revitalization 10. The Challenges Revisited

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