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Virtual Reference Best Practices: Tailoring Services to Your Library by M. Kathleen Kern

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Virtual Reference Best Practices: Tailoring Services to Your Library

by M. Kathleen Kern

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Info:	American Library Association (2008), Paperback, 148 pages
Member:	SoutheasternLS
Collections:	Your library	Rating:
Tags:	libraries, reference services, virtual reference, computing, reference

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TSLAC, yaele, cornerbooks, davidloertscher, SoutheasternLS, NELibraryCommission, CrisManes

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(1) chat reference (1) computing (1) Electronic reference services (1) electronic reference services (libraries) (1) IM reference (1) internet and libraries (1) libraries (1) reference (1) reference services (1) virtual reference (2)

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Do you already provide some form of online help for students or are you thinking of providing it? If so, this is an important volume to explore the idea, consider the issues, and assist in making plans. An essential work.

davidloertscher | Oct 31, 2008 |

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