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New and faster technology, redefined values, and shifting customerdemands are changing the way businesses operate in the twenty-firstcentury. Human resources and business leaders are faced with thechallenge of redefining their strategies on leadership, talent, anddiversity, while evaluating their operational effectiveness. Thisbook presents the compelling contributions of thought leaders-suchas David Ulrich, Rosabeth Moss Kanter, and Jeffrey Pfeffer-whooffer a road map for what these leaders can expect. Renowned HRexecutives also provide their expert advice and prescriptions forthe future. The nature of human resources will continue to evolveas the new century progresses-with this book, HR professionals canchange with it. Marc Effron (Darien, CT) is the Global Practice Leader forHewitt Associates Leadership Practice. His leadership work centerson helping organizations attract, develop and retain top leadershiptalent. Robert Gandossy (Redding, CT) heads Hewitt's GlobalPractice Leaders for Talent and has over twenty years' experiencein human resources, leadership, and change management. MarshallGoldsmith (Santa Fe, CA) is a founding Director of The Alliance forStrategic Leadership, a consulting organization.