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Loading... Microsoft Sourcebook for the Help Desk: Techniques and Tools for Support Organization Design and Managementby Microsoft Corporation
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The Microsoft Sourcebook for the Help Desk is a compilation of best help desk practices from Microsoft, designed for help support professionals who need to deliver quality technical support to end users. It contains information about a wide variety of support-related topics. The CD contains templates, checklists, and lists of decision-making criteria that users can customize. No library descriptions found. |
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Google Books — Loading... GenresMelvil Decimal System (DDC)004.0688Information Computing and Information Computer science Computer science -- subdivisions BusinessLC ClassificationRatingAverage: No ratings.Is this you?Become a LibraryThing Author. |