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Working the Shadow Side: A Guide to Positive Behind-the-Scenes Management (Jossey Bass Business and Management Series)

by Gerard Egan

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Offers managers, consultants, and employees alike a practicalstarter kit that reveals how to identify, manage, and gain valuefrom the below-the surface activities in an organization. Drawingon his worldwide consulting, teaching, and research experience,Gerard Egan shows how to create opportunity and competitiveadvantage by learning how to manage shadow-side realities. Heidentifies five interactive categories of behavior that affect bothproductivity and quality of work life in today'sorganizations--covert culture, the idiosyncrasies of individuals,the interactions of the organization's social system, institutionalpolitics, and the hidden organization--and details specific skillsand strategies for mining economic value from each one. Harness the covert aspects of your organization -- covert culture,individual idiosyncrasies, institutional politics -- forcompetitive advantage. World-renown consultant, teacher andresearcher Gerard Egan identifies five shadow side work behaviors,and details specifics for mining the economic value of each.… (more)
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A Loyola University of Chicago professor of organisation development and psychology, Egan argues persuasively that an organisation's "hidden culture" can add to its value. The shadow side of the institution--the unspoken, unacknowledged, behind-the-scenes stuff--is usually assumed to be negative and to get in the way of organisational efficiency and effectiveness. But managers who can develop a set of strategies and day-to-day skills for handling the shadow side can bring on positive change in today's fast-paced business environment. The author explains and gives advise on what goes on in the shadows and how to mine value from the shadow side, illustrating how managers who gain the skills necessary to deal with the hidden culture and hehind-the-scenes events can reduce the negative financial implications and turn shadow-side realities into competitive advantages.

"Gerry Egan's focus on the shadow side of any organization--the informal, implicit beliefs and practices that really distinguish one organization from anotheris a valuable insight for anyone who is serious about fundamental change." --Liam Strong, CEO, Sears, PLC

"This comprehensive work puts in perspective the tremendous economic benefit that managers can add to their organizations by not only recognizing the effect of the shadow side, but managing it well. Egan addresses these subjects in a clear, comprehensive, and common-sense manner." --William D. Ford, president, Amoco Oil Company
  antimuzak | Sep 13, 2007 |
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Offers managers, consultants, and employees alike a practicalstarter kit that reveals how to identify, manage, and gain valuefrom the below-the surface activities in an organization. Drawingon his worldwide consulting, teaching, and research experience,Gerard Egan shows how to create opportunity and competitiveadvantage by learning how to manage shadow-side realities. Heidentifies five interactive categories of behavior that affect bothproductivity and quality of work life in today'sorganizations--covert culture, the idiosyncrasies of individuals,the interactions of the organization's social system, institutionalpolitics, and the hidden organization--and details specific skillsand strategies for mining economic value from each one. Harness the covert aspects of your organization -- covert culture,individual idiosyncrasies, institutional politics -- forcompetitive advantage. World-renown consultant, teacher andresearcher Gerard Egan identifies five shadow side work behaviors,and details specifics for mining the economic value of each.

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