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Interpersonal Relationships: Professional…

Interpersonal Relationships: Professional Communication Skills for Nurses

by Elizabeth Arnold, Kathleen Undeman Boggs

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Communication strategies in nursing, Julie Evans Birmingham and Solihull Mental Health NHS Foundation Trust
  RCPsychLibrary | Jan 29, 2014 |
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Author nameRoleType of authorWork?Status
Arnold, Elizabethprimary authorall editionsconfirmed
Boggs, Kathleen Undemanmain authorall editionsconfirmed
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Amazon.com Product Description (ISBN 0721693881, Paperback)

This leading text offers practical guidance for effective interactions with clients, families, and professional colleagues - making it the definitive source on communication skills for nurses. This fourth edition uses a synthesis of proven communication strategies and principles drawn from nursing, psychology, and related theoretical frameworks. It also offers numerous experiential exercises.Numerous exercises in a procedural format are included throughout to offer readers the opportunity to practice, observe, and critically evaluate their communication skills and those of others.Case Examples create empathy for clients' perspectives and needs, and serve as a springboard for discussion.Critical thinking content is highlighted in the chapter on Clinical Judgement: Applying Critical Thinking and Ethical Decision Making and is applied throughout in exercises.A consistent organization introduces basic concepts first, followed by applications, and more emphasis on assessment.Communication is discussed across the lifespan.Communicating with clients with special needs is addressed in chapters on Communicating with Clients Experiencing Communication Deficits, Communicating with Clients in Stressful Situations, and Communicating with Clients in Crisis.The chapter on Communicating with Other Health Professionals promotes successful collaboration with representatives of a variety of health care disciplines.Humor, gender, and touch as they relate to interpersonal communication are discussed.The glossary provides detailed definitions of communication-related terminology used in the textEthical Dilemma Boxes within each chapter highlight ethical dilemmas in interpersonal relationships.Completely updated and revised content is included on standards of documentation, new computerized technical information systems, NIC and NOC, and how to utilize these tools to provide clear written communication to other health professionals.Information on Healthy People 2010 has been added.Updated references include current and classic sources, as well as Internet resources for additional information.

(retrieved from Amazon Thu, 12 Mar 2015 18:23:11 -0400)

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Acclaimed for its strong theoretical framework and consistent organization, Arnold and Boggs' Interpersonal Relationships: Professional Communication Skills for Nurses, 6th Edition, remains the definitive resource in developing effective communication with clients, families, and colleagues in order to achieve treatment goals in health care. This two-time AJN Book of the Year award-winner is thoroughly updated and includes current references describing how to modify communications strategies for various populations and situations including children, the elderly, end of life, health teaching, stress, crisis, and colleagues. Two new chapters address issues in contemporary health care related to promoting health safety and supporting continuity of care. Not only does this book present proven communications strategies and principles in nursing, psychology, and related theoretical frameworks, but also it challenges you to apply these strategies and principles to numerous exercises and practical nursing case studies. Written in terms of the nurse-client relationship, the cutting-edge communications strategies presented are key for nursing students and professional nurses. - Publisher.… (more)

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