I love this book, but it gets a bit redundant. The article published for the online journal "First Monday" is a shorter version (but not as comprehensive, duh!) http://firstmonday.org/htbin/cgiwrap/... ( )

BORING ( )

The human side of I.T.

This book reports on ethnographic studies about how people use, share, and store information at work. While the book is comprehensive, and discusses interesting concepts like the the office go to person (and what to do when they leave), it is not as engagingly written as many of the books on this list, and as such not as highly rated. ( )

John Seely Brown was Director of the Xerox Palo Alto Research Center (PARC) where the first personal computers and operating systems were developed, and Paul Duguid is currently a Visiting Scholar at the University of California, Berkeley. Their book’s main theme is that information cannot be separated from a social context. They refute common digital revolutionary thought of the late 1990’s.

It is recommended reading for an entry-level graduate class at the University of Pittsburgh’s Department of Library and Information Science. ( )