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The Customer Is Always Right!: Thought Provoking Insights on the…
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Amazon.com Product Description (ISBN 0070342091, Hardcover)Featuring quotes from more than 150 leaders in American business and government--including Blockbuster Entertainment Chairman and CEO H. Wayne Huizenga, Barnes & Noble Chairman and CEO Michael R. Quinlan, and many others--this inspiring "call to arms" reveals exactly why customer satisfaction is so crucial in today's business world, and how businesses can achieve it.
(retrieved from Amazon Thu, 12 Mar 2015 18:11:48 -0400)
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