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Shaun Smith

Author of Managing the Customer Experience: Turning customers into advocates

10 Works 104 Members 1 Review 1 Favorited

Works by Shaun Smith

Managing the Customer Experience: Turning customers into advocates (2002) 49 copies

Bold: How to Be Brave in Business and Win (2011) 19 copies

Uncommon Practice: People who deliver a great brand experience (2002) 16 copies

Snakes & Ladders (2009) 6 copies

On Purpose: Delivering a Branded Customer Experience People Love (2015) 6 copies

On purpose : delivering a branded customer experience people love (2015) 3 copies

Magical Narcissism: Selected Writings on Books, Writers, Food and Chefs (2013) 2 copies

Raty MacRaty And A Cat Called Paty (2013) 1 copy

The Year 5 Vicious Viking Factbook (2017) 1 copy, 1 review

Puterea intuitiei in business Andy Milligan Shaun Smith' (2008) 1 copy

Tagged

3-1 (1) 4-5 (1) 800BW (1) BBH (1) brand (3) brand experience (2) branding (3) Burberry (1) cooking (1) customer experience (3) customer-care (2) customers (2) experience (2) goodreads import (3) interviews (1) JCB (1) Kindle (1) marketing (5) maybe-to-read (2) molecular gastronomy (1) New Books for Winter 2013 (1) Nigel Bogle (1) Richard Branson (1) Socially Responsible Business (1) TNT Express (1) to-read (1) Umpqua Bank (1) Vikings (1) WWF (1) Zappos.com (1)

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Mustygusher 3,555 reviews

The Year 5 Vicious Viking Factbook by Shaun Smith

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Statistics

Works: 10
Members: 104
Popularity: #184,480
Rating: 3.8

Reviews: 1
ISBNs: 14
Languages: 1
Favorited: 1

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