“A devastatingly insightful look at the ways we unwittingly sabotage our conversations, and as a result, our relationships. So spot on you begin to suspect the authors have been eavesdropping on your own most frustrating interactions. Especially when they then pipe up to provide the practical coaching you need to change old habits and transform your conversations. Hard work? Sure. Worth it? You bet.” Sheila Heen and Douglas Stone, best-selling authors of Difficult Conversations
Ben E. Benjamin, Ph.D., is a consultant, coach, writer, and entrepreneur who has been teaching communication skills for more than thirty years. In recent years, his teaching and writing have focused increasingly on SAVI (the System for Analyzing Verbal interaction). A certified Senior SAVI Trainer, Ben has developed and led communications workshops for a wide range of organizations—including various business sectors, such as finance, legal, and manufacturing, as well as educational, healthcare, and religious institutions. He also provides advanced facilitation training to help organizations resolve conflicts and hold more effective meetings.
Amy Yeager is a certified Senior SAVI Trainer who has designed and led communications trainings for multinational corporations, schools, healthcare organizations, and other nonprofit institutions, as well as individualized coaching programs and Web-based seminars for ongoing skill development. Also a writer, editor, and information designer, Amy has designed course materials for a variety of training programs, including most of the SAVI manuals currently in use, and has co-authored many SAVI-related articles and instructional aids.
Location: Street: Porter Square Shopping Center Additional: 25 White Street City: Cambridge, Province: Massachusetts Postal Code: 02140 Country: United States (added from IndieBound)