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Vernon Lloyd

Author of ITIL Continual Service Improvement 2011 Edition (Best Management Practices)

2+ Works 18 Members 0 Reviews

Works by Vernon Lloyd

ITIL Continual Service Improvement 2011 Edition (Best Management Practices) (2011) 16 copies

Service Design (2008) 2 copies

Associated Works

Service Delivery (It Infrastructure Library Series) (2001) — Contributor, some editions — 23 copies

Service Support (It Infrastructure Library Series) (Part 15) (2000) — Contributor, some editions — 22 copies

Tagged

AEK (1) information communications technology (1) IT service management (1) IT&M-0050-0080 (1) ITIL (1) ITSM (1) loc:office (1) Manchester (1) service design (1)

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Works: 2
Also by: 2
Members: 18
Popularity: #630,789
Rating: 3.8

ISBNs: 3

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