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Black Friday is Almost Here

Folio Society devotees

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1folio_books
Nov 28, 7:21am Top

That's the subject line of an email I've just received. The text reads "Check your inbox after midnight tonight for your exclusive offer ..."

The Mole assures me it's not worth getting excited about. And if it really is exclusive, I guess I'll be the only one to receive it.

2HuxleyTheCat
Nov 28, 7:30am Top

>1 folio_books: I've just received a hard copy mailing which informs me of £5 off (Code PXMSUK), plus a free diary plus free delivery for a five or more book purchase. I'm in the UK.

3Uppernorwood
Nov 28, 8:47am Top

This is 'exclusive' in the sense it's not available to anyone who doesnt know about it!

4folio_books
Edited: Nov 28, 10:39am Top

>2 HuxleyTheCat: £5 off (Code PXMSUK), plus a free diary plus free delivery for a five or more book purchase.

The Mole was quite right, then. Now let me see - the pending order currently in my basket is for five books totalling a smidge below £300. Will £5 be enough to swing the deal?

Edited to add: Just received the mailing this afternoon. I think I can safely empty the basket now and keep £300 in my pocket.

5Fierylunar
Nov 28, 11:59am Top

>2 HuxleyTheCat: I received the same mailing, and it would appear that is the Christmas offering. Its valid until December 23rd.

6Czernobog
Nov 28, 12:58pm Top

>1 folio_books: >2 HuxleyTheCat:

The exclusive offer might be something else, because I received this mailing maybe a week ago. I vaguely remember a £5 discount and an interesting advertisement for Yoshitoshi: One Hundred Aspects of the Moon (Abbeville Press) which I think was new.

7folio_books
Nov 28, 1:17pm Top

>6 Czernobog: The exclusive offer might be something else,

That's a reasonable point. Could be Folio showering us with gifts - a £5 voucher AND an exclusive offer. It may even be worth waiting until midnight before scooping the cash back into my wallet. The Mole has been fairly insistent about Black Friday not being something to get excited about, though.

8Czernobog
Edited: Nov 28, 1:30pm Top

If you think a £5 discount is not much then consider this e-mail I received from Taschen this afternoon titled "Invest smart! Get these Limited Editions for less before 2020." And then this quote: "From January 1st, 2020, some of our latest Limited Editions will increase in price. Secure yours for less today!" Here's an example screenshot:



It might be just me but I think this is one of the most offensive Taschen mail I ever received. BTW I love their non limited books.

9bookfair_e
Nov 28, 1:41pm Top

Folio posted on Facebook earlier today:

We will announce a special offer tomorrow!

10SF-72
Nov 28, 2:15pm Top

>8 Czernobog:

Wow, I wonder how they justify such a price increase for something that must already be in their warehouse? Unbelievable.

11kdweber
Nov 28, 2:20pm Top

>10 SF-72: So they can sell it for 3500 euros in the annual half price off sale.

12LesMiserables
Nov 28, 2:47pm Top

Free delivery to Australia for inflated Australian prices.
Tempting but no.

13SF-72
Nov 28, 4:26pm Top

>11 kdweber:

Do they do that? I'm surprised, in Germany there's supposed to be a fixed price on books unless they're out of print or damaged. But I've read that taschen sell new books cheaper during a sale claiming they've got slight damage when they don't. Is that the half price sale?

14kdweber
Nov 28, 5:17pm Top

>13 SF-72: Every year they have a big out of print/display copy/damaged book sale. I've bought tens of books from this sale over the years and every book has come sealed, in the original packaging, and undamaged.

15HarpsichordKnight
Nov 28, 7:54pm Top

The "exclusive offer" for me was "Free standard delivery on any order containing at least one full-priced book until 23.59pm Monday 2 December. Excludes the purchase of limited editions."

Not earthshaking, but for overseas buyers who wanted just one book which is unlikely to be discounted soon, it is in fact quite tempting...

16Mr.Fox
Nov 28, 8:16pm Top

If I can order two books, one with the $7 discount and one at regular price, and then save $28 on shipping, that’s a total savings of $35 and something I’d be probably take advantage of.

17ubiquitousuk
Nov 29, 5:52am Top

Here in the UK £5 plus free shipping amounts to something like a 10% discount even on a modest order (much less on a big one). So I'd say it's more of a muddy grey Friday.

Also, my "exclusive" Black Friday deal seems to be automatically added for everyone at checkout...

18SF-72
Nov 29, 5:55am Top

>14 kdweber:

Thanks, that's interesting information to have.

19spacmann
Nov 29, 9:32am Top

Anyone know if “Free delivery on all orders...” actually excludes LE?

20CLWggg
Nov 29, 9:37am Top

>19 spacmann:

Yes, as per >15 HarpsichordKnight: the e-mail specifically states "Excludes the purchase of limited editions".

21UK_History_Fan
Nov 29, 9:38am Top

Does anyone know if there is an US voucher code? I tried PXMSUK and PXMSUS and neither one worked. I am getting the free standard shipping automatically, but this is a gift and it would be helpful to also apply even a negligible discount. Please advise.

22bookfair_e
Nov 29, 9:38am Top

>19 spacmann:

T & Cs Apply:

Black Friday Offer
Free standard delivery

Orders must be placed by 23.59 Monday 2 December 2019

Express delivery will be charged at regular rate

Does not include Limited Editions or other items with special postage

No cash alternative

Cannot be applied to previous orders

23jsg1976
Edited: Nov 29, 10:17am Top

>21 UK_History_Fan: those of us in the US did not get an additional discount beyond the free shipping, so there is no voucher code

Edit: I stand corrected. I didn’t get a discount code, but clearly there is one. See next post from >24

24wdripp
Edited: Nov 29, 11:15am Top

>21 UK_History_Fan: I am in the US and got a code good for $7 off an order. Sometime in the past week but might be in recycling. Hang on and I'll see if I can find it.

US code for $7 off is PXMSUC

ETA: updated to correct code

25UK_History_Fan
Nov 29, 10:02am Top

Ok thanks for clarifying. I was confused because the discount quoted in >16 Mr.Fox: was $7 so I assumed there was a US equivalent.

26UK_History_Fan
Nov 29, 10:02am Top

>24 wdripp:
Oh please do! I will hold off ordering for now.

27wdripp
Edited: Nov 29, 11:15am Top

>25 UK_History_Fan: Added to my initial post, but here it is again. I haven't tried to use it. Came in the mail.

US code for $7 off is PXMSUC

ETA: updated to correct code

28treereader
Nov 29, 10:30am Top

>27 wdripp: "US code for $7 off is PMXUC"

Is this for any sized order or for some minimum book or dollar amount?

29boldface
Nov 29, 10:42am Top

FRUSTRATION

So I'm trying to place a large order with 4 instalments, but it's impossible to speak to the London Office (who alone can sanction such things) because, if the lines are busy, calls are automatically diverted to Cornwall. The Cornwall lady conducted some market research (Was I new to Folio? Was I in the UK? etc, etc.) before admitting she couldn't authorise instalments.

"Can you please transfer me to London, then?"

"No."

"Can you give me a direct number?"

"No. Have a nice day."

Apparently they have to email London to get someone there to phone me back "before the end of the day".*
-----------------------------------

SATISFACTION

The delightful Sally phones me back within 5 minutes.

"Can I have the instalment plan, please?"

"Certainly. No trouble at all."

All accomplished in a few minutes to everyone's satisfaction, and a little genuine small talk beyond "Have a nice day".

I put the phone down, leaned back, and was astonished to find I wasn't in a warm bath with a glass of wine at my elbow and soft music playing in the background.
------------------------------------

* Not, of course, the fault of the Cornwall lady who is just following orders, but a glimpse of the way Folio's customer service will probably go once the company makeover is complete.

30wdripp
Edited: Nov 29, 10:43am Top

>28 treereader: The offer is: $7 off every order plus a free Folio diary 2020 with every order plus free delivery when you buy 5 or more books

fine print: one or more full-price books, free standard delivery, excludes limited editions, offer ends midnight Dec 23rd

Presumaby the free shipping Black Friday sale will trump the 5 books or more free shipping, but I have not tried to use either incentive.

31kronnevik
Nov 29, 10:46am Top

PMXUC doesn't work for me (in the US). I plan to order two books, but it doesn't work even if I add 5 or more to my basket.

32UK_History_Fan
Nov 29, 10:55am Top

>31 kronnevik:
I am getting the same error "The Voucher code "PMXUC" is not valid".

Has anyone in the US been successful getting this to work?

33wdripp
Nov 29, 10:55am Top

>31 kronnevik: I just tried it and it didn't work for me either. Unfortunately, that probably means you'll need to call to use it. What a pain.

34UK_History_Fan
Nov 29, 10:56am Top

I also tried PXMUC and that did not work either.

35UK_History_Fan
Nov 29, 10:56am Top

>29 boldface:
And we see how well calling works. I don't love that they have to call back.

36affle
Nov 29, 11:02am Top

>34 UK_History_Fan:

Sean, being safe in the UK I'm only guessing, but I'd try PXMSUC instead: parallel to the PXMSUK, but with UC for Us and Canada.

37tag83
Nov 29, 11:07am Top

PXMSUC does work for CA$7 off, even if you're ordering just a single book.

38wdripp
Nov 29, 11:13am Top

>34 UK_History_Fan: Apologies, when I replied with the code I was uncaffeinated, and wrote it down incorrectly. The code in my brochure (mailed to a US address) is PXMSUC.

I just tried it and it worked.

39treereader
Nov 29, 11:38am Top

>38 wdripp: "I just tried it and it worked."

Ditto. PXMSUC worked for a single book, with diary, for US shipping. Thanks!

40UK_History_Fan
Nov 29, 11:59am Top

I just had a lovely conversation with Andrew. He placed the order for me and both the free shipping and the $7 discount was applied.

But I would not have even known about the promotion without this group - so as always my sincere gratitude for all the latest Folio Society news. I had to remove myself from the Folio email list because it was too many emails with no filter, often promoting books I'd already purchased directly from Folio!

41fp13
Nov 29, 12:00pm Top

got The Dispossessed and Live and Let Die, with the Folio Diary 2020

42wdripp
Nov 29, 12:16pm Top

>40 UK_History_Fan: I am very sorry that my mistyped discount code resulted in a call to FS, but I'm glad you got one of the good CS reps, and the discount for your order.

I decided to order Marco Polo. I never order a single book due to the shipping costs, so this was a treat!

43wdripp
Nov 29, 12:18pm Top

Oh, if anyone in the US wants a free diary, I already have one and another on the way, and won't use either. Send me a PM with your address if you'd like one.

44Forthwith
Nov 29, 1:30pm Top

>42 wdripp:
That was precisely what I was planning.
Here comes Marco Polo.

45folio_books
Nov 29, 1:35pm Top

>29 boldface: FRUSTRATION

This is the problem the "new" telephone system was supposed to solve. Ring the number, choose option 2 for Customer Services and never speak with Cornwall again. Or that's the theory. Perhaps at busy times it reverts to what you've just described. It took quite a few frustrating calls before I figured out they do not have the capability to switch the call from Cornwall to the London number.

46SF-72
Nov 29, 2:48pm Top

Out of curiosity, is there also a voucher code for ROW? I didn't receive one, but you never know.

47Fierylunar
Nov 29, 3:02pm Top

>46 SF-72: yes there is: PXMSUK should give you a 5 gbp discount if my mailing was correct.

48boldface
Nov 29, 3:19pm Top

>45 folio_books:

I think I went wrong by choosing option 1 which is for making an order. I'll go for option 2 in future and cut direct to Customer Service(s).

49gmacaree
Nov 29, 3:55pm Top

I picked up A Hero Born with free shipping and £5 off. Was going to have it on my big order in a couple weeks time but might as well get it early.

50UK_History_Fan
Edited: Nov 29, 4:19pm Top

>42 wdripp:
That is kind of you, but absolutely no apologies needed. I am just happy for the information this forum provided and was not bothered by having a lovely conversation with Andrew today.

51folio_books
Nov 29, 4:35pm Top

>48 boldface: I think I went wrong by choosing option 1 which is for making an order.

I choose option 2 every time now, even when I'm calling to place an order. Especially when calling to place an order!

52NLNils
Edited: Nov 29, 6:33pm Top

>15 HarpsichordKnight: ”Not earthshaking, but for overseas buyers who wanted just one book which is unlikely to be discounted soon, it is in fact quite tempting...“

FS caught me in their Black Friderweb as well! I ordered the one book I was enamored with since its publication: The Mask Of Command by John Keegan. £5.- discount and free shipping was too good to pass up.

I will receive a free 2020 diary. I also have a still shrinkwrapped 2019 diary. Free (except shipping) for any Devotee. Send me a PM if interested, I’m located in The Netherlands.

53spacmann
Nov 29, 8:05pm Top

Thanks! I did not get the email, just going off FB.

54KeppetFS
Nov 29, 9:22pm Top

Long-time lurker first-time poster from Australia here, made an account just now as I finally had something worth contributing.

On a hunch I tried PXMSAU for Aussies and it worked - I got $10 off in addition to the free shipping offer. Picked up Howl's Moving Castle plus the 2020 Folio Diary for AU$59.99 total.

Going to enjoy reading this to my daughter at Christmas :)

55wcarter
Nov 29, 9:35pm Top

>54 KeppetFS:
Welcome to FSD fellow Aussie, and thanks for your enablement.
Hope you enjoy your interaction with FSD in the future.
Where are you on the continent?

56NLNils
Nov 30, 12:45am Top

Welcome >54 KeppetFS: to the forum! What a sweet choice of book and purpose. I went for a gift to myself, you on the other hand seized the opportunity to share in the upcoming festive season. That we may meet again in other interesting topics!

57SF-72
Nov 30, 3:31am Top

>47 Fierylunar:

Thank you.

58Levin40
Nov 30, 9:39am Top

I took the opportunity to snap up The Wind in the Willows. I've had my eye on it for some time now and I can't see it becoming sale fodder anytime soon. With £5 off, free shipping and the diary I think this is a pretty good Black Friday offer. Thanks Folio! Already looking forward to reading it to the kids in a few years time.

59emgcat
Nov 30, 11:55pm Top

>54 KeppetFS:
Thank you for the code. I'm in Australia too. When I applied the code, it did give me the $10 discount but it is still charging me for shipping. Did this happen to you too? Does it change in the final window? Help please!

60wcarter
Dec 1, 12:50am Top

>59 emgcat:
Unless you ordered express shipping or a limited edition, there should not be a shipping charge added at checkout. Worked fine for me.
Offer ends at midnight Sunday in Australia (not sure which time zone they are using).
If problems, phone lines for orders are open 24 hours, so call.

61emgcat
Dec 1, 1:34am Top

>60 wcarter:
Thank you so much, Warwick. I have just rung them and Shaun processed my order over the phone.
I'm looking forward to receiving Howl's Moving Castle and How to See Fairies plus a diary as well. Thrilled!

62adriano77
Dec 1, 3:43pm Top

Glad I read about the free shipping thing here. Picked up True Grit and made use of the $7 voucher. Nice little deal altogether.

63KeppetFS
Edited: Dec 1, 4:01pm Top

>55 wcarter: South Coast of NSW here. Thanks everyone for the welcome!

64c_schelle
Dec 1, 7:02pm Top

I took advantage of the free shipping and the £5 discount to order the new Alice in Wonderland standard edition and The Dispossessed. My christmas gift guide with the voucher came friday (to Germany).

65Pellias
Dec 2, 1:11pm Top

Nothing for me this time, as i splurged on a Nick Drake box set, remembered for a while. So, next up new years sale for me !

66adriano77
Dec 2, 10:22pm Top

Couldn't resist the free shipping lure (and another use of the voucher). Grabbed Diversity of Life before the deadline.

Anyone know if their standard shipping still comes slowly from Spain nowadays? Really hated that change.

67Mr.Fox
Dec 3, 1:27am Top

>66 adriano77: I’m located in California, and my recent orders (standard shipping) have each arrived in about a week instead of the old 2-4 week window that I used to experience.

68adriano77
Dec 3, 2:34am Top

>67 Mr.Fox:

Interesting. It used to take 8 days to (eastern) Canada like clockwork. Then the change happened and it started taking 2+ weeks. Meanwhile, any non-FS order I'd get from the UK using standard Royal Mail kept the 8 day window without fail.

69NLNils
Dec 3, 2:36am Top

>66 adriano77: My last order came direct from the UK. My order in the Summer Sale was rerouted through the Channel Islands and was slow as well, about two weeks instead of the usual 7 days.

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