AbeBooks - Prices Changing on Pending Sales?
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Looking for insight or experience of others on prices changing for pending online sales.
I experienced one such occurrence on AbeBooks this afternoon, shopping for a particular book from a specific seller. Between the time I made my selection and checked out, the selling price increased by more than 10%. I couldn't find any way to buy the same book from the same seller at the price they originally offered. The increase was not unreasonable given other listings, and certainly wasn't prohibitive. I can't even fault a seller for wanting to get more on a sale rather than less; but the way this happened bordered on deceptive, and was about as blatant a money-grab as it could get. I don't know if it was the seller's doing or the site's, but what they accomplished (apart from getting another dollar or so) was making me skeptical, watchful and wary going forward. I've seen Amazon bump prices between initial offers and completed purchases, and I've suspected it was happening on one or another book sale site before; but this was my first plain-as-day, documentable price-swapping on a site that I'd found to be generally trustworthy for years. At a minimum, I'm not inclined to buy again from any seller or site that I can't trust.
Is it just me who's been played for a fool, or are others having similar experiences? If you've had similar experiences, are they limited to Amazon and AbeBooks, or is it getting to be endemic with online retailers? I welcome your responses.
I am not sure how Abebooks handles it but is it possible that someone bought the cheapest copy so by the time you went to check out, the cheapest was the next least expensive?
Amazon changes their prices based on their algorithms - if you add a book to your basket, you can find its price changed in either direction if you do not check out soon-ish. I had never had issues once I start the checkout process but adding the book to your basket does not freeze the price... Not the marketplace books though - they either get sold as they are or they are sold before you get to checkout and you cannot checkout at all)
You had to make me go and test it! While I was at it, I went to SecondSpin and ordered a couple of films that have been on my wishlist as well. And it's not even my Thingaversary.
>3 2wonderY: Every day is the Thingaversary of someone who doesn't notice, and needs someone else to compensate for their negligence.
It does depend on how long the pending is. Final prices depend on a number of factors, some of which can change over time. Others may be only included in the final price, sometimes depending on the final address.
Book price - probably shouldn't vary in an hour or so except in cases such as >2 AnnieMod: mentions.
Shipping costs - for many used books this can be more than the book cost. Inside the USA this should usually stay the same. But you could miss the fact that this will be added to the price first mentioned.
Taxes for your local address.
(For international sales changes in currency rates. Usually these won't change a lot in an hour or two, but it could make a visible difference if an update happens during the time you are considering the purchase. I also get a bit of a shock when the £ price gets changed to the € price on checkout.)
All good insights; thank you. For reference:
Now that is weird - if a later search finds it at the lower price...
Could it be a currency and/or taxes issue? AKA - when you search it finds it without taxes but when you checkout it adds them because of the address you specify and where the warehouse actually is? The e-commerce taxes can be annoying. Or the seller and you being in different countries and both processes using different rates?
I've never encountered an instance exactly like that, but I've seen the price go up after I added to basket but before I clicked to finalize the purchase.
But I've also seen my screen show an "out of date reality" -- not sure if those are the exact words I want. Say I have the item in my basket on one tab, and then for some reason I search the same item from the same seller on another tab, and find that the price is now higher on the re-search, but when I look at my first tab it still shows the old price. Even if I complete the purchase on the old tab, that process will probably 'refresh' it so the sale goes through at the higher price. Perhaps always refreshing your basket before clicking Buy would clear up the problem. But I'm just guessing.
>8 Crypto-Willobie: If you follow a link to a webshop, you will sometimes get a lower price intended to lure customers there, than if you go to the shop directly and search for the product you want to buy. That can be a factor in what you describe.
Again, good insights; thank you.
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