OT: Taschen Sale Feb 2023

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OT: Taschen Sale Feb 2023

1A.Godhelm
Jan 30, 2023, 1:43 pm

Just a heads up for the display copy sale February 2–5. "Up to 75%" according to the flyer.

2icewindraider
Jan 30, 2023, 3:25 pm

A customary "warning" for those buying from Taschen sales: Taschen sales are almost always sold as display copies, are generally non-returnable, and can have significant defects. I've purchased from these sales before and received pristine books, and also received quite damaged books, and Taschen has been unwilling to accept a return or replace the damaged books. I know others on this site have had better luck with returns than me.

3antinous_in_london
Jan 30, 2023, 5:45 pm

>2 icewindraider: P.S. even if they have no significant defects when they leave Taschen they often do when they arrive as their packaging can sometimes be minimal (i.e. shipping a 10kg book internationally in an empty box 3 times too big, with the lid only secured by 2 cable ties which came loose in transit !)

4kdweber
Jan 30, 2023, 9:59 pm

>3 antinous_in_london: I tend to agree. I think almost all of the books they sell in the sale are new and in good shape. In the old days they packed them well and they arrived pristine. Now they pack them in air and may arrive not nearly as pristine. To their credit, the books themselves are often/usually packed in decent packaging, so it’s the inside box that’s damaged but the book itself may be fine but lately I believe they’re even skimping there and the book itself may be damaged. I’ve bought over two dozen of their books in the big sale and almost all have been pristine, maybe one or two with a dented inner box.

5Mujaddadi
Jan 31, 2023, 5:02 am

I have bought many books from Taschen sales and never received any damaged book. Maybe I am one of the lucky ones.

6podaniel
Jan 31, 2023, 6:56 am

Ditto.

7cwl
Jan 31, 2023, 7:15 am

Damage seems to be more of an issue in the US. Everything I’ve ordered here in the UK has been perfect, with the same titles arriving for others in the US damaged.

8antinous_in_london
Jan 31, 2023, 8:37 am

>7 cwl: 95% of my orders have arrived in great condition - it’s just worth being aware that where an order is damaged in transit (even if the item was brand new when it left their warehouse) they will generally use the ‘display stock / defects’ as a catch-all to refuse a replacement, as damage in transit will be classed as a ‘defect’ & be covered by their disclaimer.

9SF-72
Jan 31, 2023, 12:57 pm

I never had a damaged copy either, but I'm in Germany so the books don't have to travel far.

10punkzip
Feb 1, 2023, 11:43 am

>8 antinous_in_london: That's not quite true. I received a damaged Taschen book in a sale and was given a refund. You just have to show that the damage was indeed from shipping. In my case, there was a dent on the box which exactly matched the dent on the book.

Having said that I'm unlikely to buy further Taschen books as they take up too much space. But they are often great deals at the sale prices.

11antinous_in_london
Edited: Feb 1, 2023, 8:04 pm

>10 punkzip: Other's here have shared tales of tussles with Taschen’s customer services during previous sales. I did not say this applied in 100% of cases, only that it is worth being aware that some have been rebuffed when contacting Taschen for refunds/replacements on damaged items. What is ‘not quite true’ for you is by contrast totally true for myself & some others.

12bookfair_e
Feb 1, 2023, 8:18 pm

This from Taschen’s Sale T&Cs:

General Terms & Conditions

6. Damage During Shipping
Should articles be delivered with obvious shipping damage, please issue a complaint with the delivery service as soon as possible and contact us promptly. Failure to file a complaint or make contact with us has no consequences for your legal rights and their enforcement, particularly your warranty rights. They do, however, help us file our own claims against the shipping carrier and/or shipping insurance.

13cwl
Edited: Feb 2, 2023, 2:44 am

Just a caveat to shop around for prices today. Even at sales prices, this time around two of the books on my radar were still significantly cheaper elsewhere, or nearly the same with no damage risk, once shipping was included.

14NLNils
Feb 2, 2023, 4:15 am

I finally bought The Atlas Maior by Joan Blaeu. I looked at other books but decided against them for space considerations, so I ate the shipping. I wanted to get the Bookstand size L, but I think those are out of stock as you can't add them to the cart. Not discounted anyway, so I can get one later if they come back in stock. The website is very slow to react at the moment, both on mobile and PC. Just to inform all of you it's the Taschen server, not your preferred device to order.

15SF-72
Edited: Feb 2, 2023, 4:54 am

Does anyone have a link? Mine from the email doesn't work.

edited to add one myself, found with google:

https://www.taschen.com/de?gclid=Cj0KCQiA2-2eBhClARIsAGLQ2RkM_utcp4pYLCE37Hkbntx...

edited yet again: That link isn't working either now and I didn't get beyond page 2. It's a bit of a mess this time around.

16wcarter
Feb 2, 2023, 6:08 am

>13 cwl:
Agreed. In Australia, three titles I checked were all cheaper on Book Depository (including shipping) than in the Taschen sale.

17A.Godhelm
Feb 14, 2023, 7:14 am

I don't know if it's a Europe vs overseas thing given the accounts of damaged books here but I took delivery today of 13 books, half were still in plastic wrap and not one was damaged. There were a few real steals if you know german. Just thought I'd add my results for balance.

18HamburgerHelper
Feb 14, 2023, 11:19 am

>17 A.Godhelm: I'm in the U.S. and I ordered 7 books (26 pounds). All in plastic wrap and no damage either.

19antinous_in_london
Feb 14, 2023, 5:25 pm

>17 A.Godhelm: They seem to be learning - my orders from this sale all came with paper packing inside the boxes - my orders from previous sales all came in empty boxes with zero padding.