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Loading... ITIL Service Operation 2011 Edition (Best Management Practices)by Randy A. Steinberg
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This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications. No library descriptions found. |
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Google Books — Loading... GenresMelvil Decimal System (DDC)004.0688Information Computing and Information Computer science Computer science -- subdivisions BusinessLC ClassificationRatingAverage: No ratings.Is this you?Become a LibraryThing Author. |