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Results from the Heart: How Mini-Company Management Captures Everyone's Talents and Helps Them Find Meaning and Purpose at Work

by Kiyoshi Suzaki

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Results from the Heart "introduces a new and helpful approach to improving job performance, improving job satisfaction, and helping organizations better respond to the rapid changes that are an inherent part of today's business environment. Mr. Suzaki recognizes that a motivated and engaged workforce should be part of any strategy to obtain and maintain competitive advantage." --Carl Stern, CEO, The Boston Consulting Group Since the publication of Frederick Taylor's "The Principles of Scientific Management," managers have relied on logic to compel action. Now Kiyoshi Suzaki, one of the world's leading experts on enlarging the talents, self-esteem, and growth of the individual employee, argues that logic alone cannot move people to act. Productivity problems are inextricably linked to self-esteem, he argues, and worst of all to a prodigious waste of individual talent. But each solution is personal, Suzaki concludes, and found only within ourselves. "To find meaning and purpose at work we must use our brain," Suzaki says, "but listen to our heart." In Zenlike fashion he proposes that each of us ask ourselves a seri… (more)
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I've long been interested in methods of introducing soul-satisfying ethics into everyday business activities. That's what motivated me to buy and give away several copies of Tom Chappell's The Soul of a Business. In the case of Suzaki's book, I was drawn, first, by the banner at the top of the front cover that reads "Foreword by His Holiness the Dalai Lama" and, second, by the subheading "How Mini-Company Management Captures Everyone's Talents and Helps Them Find Meaning and Purpose at Work." Chappell's book is a recounting of his personal journey in building a business that reflects his values (Tom's of Maine personal hygiene products). Suzaki's book is a management manual, called by one reviewer a "Tao of Work," that outlines how to put his methods into operation in a business of any size. As a successful international management consultant, there is nothing impractical in Suzaki's approach. As slim a volume as it is, he has included everything a business would need to know to replicate his proven management techniques that produce a satisfied workforce and a responsible corporate citizen. Not a small task for such a small book. (June 2003) ( )
  bookcrazed | Jan 17, 2012 |
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Results from the Heart "introduces a new and helpful approach to improving job performance, improving job satisfaction, and helping organizations better respond to the rapid changes that are an inherent part of today's business environment. Mr. Suzaki recognizes that a motivated and engaged workforce should be part of any strategy to obtain and maintain competitive advantage." --Carl Stern, CEO, The Boston Consulting Group Since the publication of Frederick Taylor's "The Principles of Scientific Management," managers have relied on logic to compel action. Now Kiyoshi Suzaki, one of the world's leading experts on enlarging the talents, self-esteem, and growth of the individual employee, argues that logic alone cannot move people to act. Productivity problems are inextricably linked to self-esteem, he argues, and worst of all to a prodigious waste of individual talent. But each solution is personal, Suzaki concludes, and found only within ourselves. "To find meaning and purpose at work we must use our brain," Suzaki says, "but listen to our heart." In Zenlike fashion he proposes that each of us ask ourselves a seri

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