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The Schmuck in My Office: How to Deal Effectively with Difficult People at…
by Jody Foster
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Amazon.com Product Description (ISBN 125007567X, Hardcover)
"This is a timely must-read for managers and anyone who has ever had to deal with a difficult coworker; it addresses a ubiquitous problem in a proactive, positive manner that should get the desired results. " - Publishers Weekly
Everyone has a “schmuck” in their office---a difficult, disruptive person who upsets the workplace, confuses coworkers, and causes concern. It’s hard to understand why schmucks act the way they do, but one thing is certain---they seem to come in all shapes and sizes. . . .
- Narcissus---the condescending attention-seeker who carelessly steps on everyone’s toes
Sound like anyone you know? These are just a few of the more prominent types of difficult people at work. In this book, Dr. Jody Foster explains the entire spectrum of people we may think of as schmucks, how they can decrease productivity, destroy teams, and generally make everyone else unhappy. Along with nailing down the various types, she looks at personality traits and explains how dysfunctional interactions among coworkers can lead to workplace fiascos. She helps readers understand schmucks as people, figure out how to work with them, and ultimately solve workplace problems. She also makes readers consider the most difficult thing of all: despite where your finger may be pointing, sometimes you are the “schmuck”! Let Dr. Foster teach you how to make your workplace a happier and more productive one.
(retrieved from Amazon Fri, 03 Mar 2017 09:55:08 -0500)
"Everyone has a "schmuck" in their office--a difficult, disruptive person who upsets the workplace, confuses their co-workers and causes concern. No one is safe from a schmuck. They come in many sizes and shapes, such as: - Narcissus--the self-centered, condescending, attention-seeking peacock who tramples on others - The Flytrap--the bringer of chaos who can flip from angry to happy in an instant creating an office maelstrom - The Bean Counter--the orderly perfectionist who never gives up control even when it's full-steam-ahead to disaster - The Robot--the inflexible stone wall who is incapable of adapting, even in the face of much-needed change Sound like anyone you know? These are just a few of the more prominent schmucks. In her new book, Dr. Jody Foster explains the entire spectrum of schmucks, how they can decrease productivity, and generally make everyone else unhappy. After delineating the various types of schmucks, she looks at personality traits and explains how interactions among coworkers can become maladaptive leading to workplace disasters. She helps readers understand the schmuck as a person, figure out how to help him or her, and effect a positive solution. Dr. Foster also helps readers understand the most difficult thing of all: sometimes you are the "schmuck." Let Dr. Jody Foster show you how to help the schmuck, know if you are the schmuck, and make your workplace a happy and productive one"--
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