Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It
by Bill Marvin
9 Members (3.50)
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Description
An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators.Tags
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Author Information
7 Works 27 Members
Classifications
- Genres
- Nonfiction, Business
- DDC/MDS
- 647.95 — Technology Home economics & family management Management of public households (Institutional housekeeping) Specific kinds of public households and institutions Eating and drinking places
- LCC
- TX911.3 .C8 .M38 — Technology Home economics Home economics Hospitality industry. Hotels, clubs,
- BISAC
Statistics
- Members
- 9
- Popularity
- 2,295,377
- Rating
- (3.50)
- Languages
- English
- Media
- Paper
- ISBNs
- 1
