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The skills of personal relationships for building trust between people are at the heart of the best business practice. In this major new book, celebrated leadership guru, Dr John Edmund Haggai, shares his own secrets of success. Effective business people know how to relate. In a global economy companies increasingly seek out personnel who can form strong, constructive links with colleagues and clients. Good relating gives competitive edge and the ability to inspire commands a high price. In this ground-breaking book, Dr John Edmund Haggai, shows how good business is based on seven essential skills which can be used anywhere in the world. In the over-complex art of management a simple truth is needed: if you want to win someone over, first convince them you are their friend.