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Best practices in access services by W.…
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Best practices in access services

by W. Bede. Mitchell

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The Call Number in CU Library is Z675.U5 B419 2009. I have already finished reading this book by (Mon)6-6-2009.
This book is divided into 6 Sections, as below:
1. Evolving libraries
2.Staff development
3.Collection maintenance
4.Equipment circulation
5.Course reserves and copyright
6.Interlibrary loan and document delivery
The 3 chapters under Section 3 are most relevant to my current job.
They are:
17. Lean Thinking in Libraries: A Case Study on Improving Shelving Turnaround.
18. Phantom Use: Quantifying In-Library Browsing of Circulating Materials.
19. Managing Lost and Missing Books.
  lbpks | May 27, 2009 |
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